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Castle Rock Chevrolet GMC

Castle Rock, CO

Overview
Employees
Reviews
Vehicles
4.5
603 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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1506 S Wilcox St

Castle Rock, CO

80104

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Showing 603 reviews

January 10, 2026

I left my vehicle with the dealership two times, but they were unable to fix the camera problem (it is intermittently not working). They said it was a programming issue, and they must not have the correct pr More

by KIMBERLYVH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Brown
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Jan 10, 2026 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback about your experience. Our Service Director did not receive any messages for some reason but he does want to get the refund taken care of. Please email our Internet Director Phil (pmctaggart@buyfoundation.com) so he can get the correct information for the refund.

January 08, 2026

I called to schedule a service appt and actually reached a live person AT the dealership. Once I arrived, the shop was clean and the staff was very friendly. Abi took great care to review my requests. The w More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abi
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January 07, 2026

Tech entered the truck with greasy shoes after oil change had to clean carpets and floor mats. Also on tire rotation all four chrome valve caps were missing not good service. More

by markgruninger214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 10, 2026 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback. Please reach out to our Internet Director Phil (pmctaggart@buyfoundation.com) so he can assist with communication with the Service Director to get this problem resolved.

January 07, 2026

The service was amazing and the staff was friendly and attentive.I would definitely recommend friends and family to your dealership! More

by peggyvalerio42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Oyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2026

Auto start stop repaired and still does not work. Promised damaged paint a resolution, Promised return call which has not happened. Emailed dealership and no response from dealership. More

by jgallegos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Banno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2026

I knew it was bad idea to bring my Silverado in for a collision/lane assist camera issue. This location is always lackluster in their service. I dropped it off at 8:30 am with Greg. I had to call him More

by Mjharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
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Jan 03, 2026 -

Castle Rock Chevrolet GMC responded

We’re truly sorry to hear about your experience and regret that you left feeling frustrated and misled. That is never our intention, and we understand how upsetting this situation must have been. Our recommendations were made based on our technician’s assessment at the time and our goal of ensuring long-term reliability and safety. That said, we acknowledge that in your case a different repair approach was successful, and we’re glad you were able to resolve the issues without unnecessary expense. We also regret that our diagnosis of the transmission did not align with the outcome you experienced after further service. We take feedback like this seriously, as it helps us improve our communication and diagnostic processes. We sincerely apologize for the loss of trust this caused and appreciate you sharing your perspective. If you’re open to it, we would welcome the opportunity to discuss this directly and review what went wrong so we can do better in the future.

January 02, 2026

Aliza was informative and offered helpful information about the Acadia. She also assisted me with setting up different options on the car. She also followed up with me to ensure everything was good to More

by jksheaff
Recommend Dealer
Yes
Employees Worked With
Aliza A Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2026

For our company, a prompt and professional response is paramount for scheduling. The team at the CRC-GMC is professional and knowledgeable. We value their honest and no nonsense approach to customer ser More

by lee54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We Worked with the Service Department
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December 31, 2025

Everyone was helpful and friendly. Casey my service advisor answered all my questions and quickly addressed a concern I had. Great job Casey. More

by CHAD.FLAHARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Alfrey
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December 31, 2025

Ethan was very pleasant and helpful both during and in answering questions about the vehicle after the sale. More

by cpwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
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