Castle Rock Chevrolet GMC

The salesman were highly educated on the vehicles they were selling, and process was simple and smooth. They even stayed 3 hours past closing time to help me. were selling, and process was simple and smooth. They even stayed 3 hours past closing time to help me. More

I looked at multiple vehicles at different dealerships and kyi was by far the most helpful with all of my needs he had a great personality and a sense of humor And was able to get me the best truck possib and kyi was by far the most helpful with all of my needs he had a great personality and a sense of humor And was able to get me the best truck possible in my budget. I will definitely continue going to him for all of my vehicle needs. I am very pleased! More

Wonderful customer service, great vehicle service, done on a timely manner, Thank you for your hard work! on a timely manner, Thank you for your hard work! More

No wait! Prompt service! Service department is very professional! I will return when I need service again. Prompt service! Service department is very professional! I will return when I need service again. More

Johnathon the shuttle driver was very professional and polite. Made the dealership experience that much better. polite. Made the dealership experience that much better. More

I reached out to Castle Rock Chevrolet from Montana, still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal t still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal that should have never been approved. I honestly didn’t think I had any good options left… until I got connected with Kyi. Kyi completely turned things around. He took the time to understand where I was coming from, explained everything clearly, and gave me honest, straightforward options without any pressure. He treated me like a real person, not just a number. In the end, I was able to get into a 2017 Cadillac Escalade Premium Luxury — and for the first time in a while, the numbers actually made sense. What really impressed me is that we were able to do the whole deal remotely, without ever stepping foot in the dealership. Kyi made the process incredibly easy — he kept me updated constantly and handled everything with total professionalism. It was by far the easiest and most respectful car-buying experience I’ve had. Big thanks also to Luke, the desk manager, who worked behind the scenes to get the numbers right. He took a challenging situation and somehow made it work, and it was obvious he genuinely wanted to help. Between Kyi and Luke, the team at Castle Rock Chevrolet blew me away. I’d absolutely recommend them to anyone — even if you’re out of state like me. And if you’re thinking about buying, ask for Kyi — trust me, you’ll be in good hands. More

I was able to get the vehicle in and was able to wait and get done quickly. get done quickly. More

Outstanding across the board. Paul and Terence were incredibly helpful, transparent and responsive throughout the process. I will be back for my next car here and can't recommend Paul and Terence were incredibly helpful, transparent and responsive throughout the process. I will be back for my next car here and can't recommend enough. More

They are really good at what they do for a customer. They really went out of their way to explain the warranty and service to me. I am 82 years old and I get a little frustrated and confused. Not now. They really went out of their way to explain the warranty and service to me. I am 82 years old and I get a little frustrated and confused. Not now. Thanks to the people who work there. Jim Stanesa More