Castle Rock Chevrolet GMC - Service Center

Warranty work The team took great care of me and made sure my truck was fixed in a timely manner. I will be bring my truck back if needed. The team took great care of me and made sure my truck was fixed in a timely manner. I will be bring my truck back if needed. More

Castle Rock Chevy Service I have a 2009 Hummer HT3 that has been serviced at Castle Rock Chevy since I bought it (at a different dealership). It has nearly 110,000 miles on it I have a 2009 Hummer HT3 that has been serviced at Castle Rock Chevy since I bought it (at a different dealership). It has nearly 110,000 miles on it now, but it is still in great shape. What is important about that? The employees at Medved Chevy Service treat me like family. I'm greeted by first name EVERY time I go in there. Recently, my granddaughter was out here to visit from Iowa, and her foreign car needed an oil change to avoid voiding the warranty. I called Tim Konitshek--no problem. We got service the next day. In and out in less than an hour. Most recently, I needed an oil change on the Hummer. I made an appointment in advance. When I got there, I was greeted by name, and Tim asked if everything was OK. Mechanically, YES, but I told him my only problem was that it was dirty due to winter driving. It was kind of a joke, but Medved serviced the Hummer and washed it. Again--in and out in less than an hour. Service like that happens because they CARE. No matter where I buy my next vehicle, I'll get it serviced at Medved Castle Rock. If I was King of the World for one day, I wish the Medved Sales staff would realize that one of their best selling points is the performance of their service department. To be fair, my last vehicle purchase was in 2009, so maybe the sales staff has improved. Due to the excellent service, I'm willing to give them a chance to earn my business on a new purchase. More

Outstanding Service As usual, Medved delivered outstanding service. I am not sure how more words can express the outstanding service Medved's service department delivers As usual, Medved delivered outstanding service. I am not sure how more words can express the outstanding service Medved's service department delivers on a regular basis. Outstanding Service. More

Amazing. I love the guys who work the front desk there. The guys that work the front desk are so professional and friendly. They truly make you feel taken care of. I would go to MedVed Castle Rock over an The guys that work the front desk are so professional and friendly. They truly make you feel taken care of. I would go to MedVed Castle Rock over and over again. More

Quick and dependable This service department has greatly improved. Tim was friendly and able to answer my questions promptly. The only improvement I would suggest is lower This service department has greatly improved. Tim was friendly and able to answer my questions promptly. The only improvement I would suggest is lowering dealer OEM part prices. More

Tim was awsome!!! The service team got me right in and right out. No waiting and they were busy as well. A job well done. The service team got me right in and right out. No waiting and they were busy as well. A job well done. More

Service Tim In the service Dept did an outstanding job of customer service. He took care of our service call in his usual professional manner, He is trully Tim In the service Dept did an outstanding job of customer service. He took care of our service call in his usual professional manner, He is trully an asset to Medved . More

The crew @ MedVed is great Tim made sure all was good! the service was done very quick and got me on my way! Thanks for having a service center in Castle Rock Colorado Tim made sure all was good! the service was done very quick and got me on my way! Thanks for having a service center in Castle Rock Colorado More

Customer focused service! I live 3 hours west of the Castle Rock Medved and scheduled my service appointment thru the on line OnStar app for a tire rotation and oil change arou I live 3 hours west of the Castle Rock Medved and scheduled my service appointment thru the on line OnStar app for a tire rotation and oil change around my travel schedule in and out of the Denver Airport. My flight schedule changed and I thought I was going to have to cancel my regularly scheduled appointment. Instead they changed my appointment to meet my schedule and were prompt to get me back on my way! More

Service department Dealer service department was helpful and friendly. They listened to what I wanted and delivered everything I needed. I will use this dealership for a Dealer service department was helpful and friendly. They listened to what I wanted and delivered everything I needed. I will use this dealership for all my future needs. More