Castle Rock Ford

Great People We went in with a small problem. The service person looked at it and said "We would be happy to fix it, but ,if you like, I can show you how to very e We went in with a small problem. The service person looked at it and said "We would be happy to fix it, but ,if you like, I can show you how to very easily fix it yourself and avoid a service charge." We left there feeling that they are really there to help people. More

Recall for TCM software update. All our dealings with the service dept. have been very satisfactory, and Did not have to wait to long before vehicle was ready for us. All our dealings with the service dept. have been very satisfactory, and Did not have to wait to long before vehicle was ready for us. More

Best car buying experience! We have purchased 4 cars from Medved in Castle Rock. The last two cars we purchased from Eric Cody. He gave us an unbeatable deal on our new Ford Flex We have purchased 4 cars from Medved in Castle Rock. The last two cars we purchased from Eric Cody. He gave us an unbeatable deal on our new Ford Flex. My husband and I are extremely happy with our car. Eric has made our car shopping experiences so much fun. I would totally recommend buying for Eric. More

Critique of Medved Ford, September 2015 Q The service manager (Nickey) is excellent. She greeted me warmly and she listened to my concerns. She kept me up-to-date regarding the work being d Q The service manager (Nickey) is excellent. She greeted me warmly and she listened to my concerns. She kept me up-to-date regarding the work being done. The waiting rooms were good. Nice clean bathroom. Coffee offered. Work.completed properly. More

What a relief At the beginning I felt guarded about the car salesman having my best interest, but by the end I felt comfortable with Doug Sheehan. He was informativ At the beginning I felt guarded about the car salesman having my best interest, but by the end I felt comfortable with Doug Sheehan. He was informative and yet had a relaxed style witch made the whole experience very pleasurable, More

Fast, easy and painless Our experience with Medved Ford was top-notch. Our sales rep Terry Sunderlin was great. I highly recommend this dealer to those that value a positiv Our experience with Medved Ford was top-notch. Our sales rep Terry Sunderlin was great. I highly recommend this dealer to those that value a positive experience with the sales staff. More

Service was quick and excellent Service rep was very friendly and the service was very fast. I had expected an hour wait and they were finished in 30 minutes. I was very pleased--- Service rep was very friendly and the service was very fast. I had expected an hour wait and they were finished in 30 minutes. I was very pleased--- More

Very happy with the buying experience. I believe we got a very good deal on our new Ford F-150 pick up. I would recommend this dealership to anyone looking for a new or used vehicle. I drov I believe we got a very good deal on our new Ford F-150 pick up. I would recommend this dealership to anyone looking for a new or used vehicle. I drove 70 miles just to purchase from the dealership . More

Great visit! Called ahead with no appointment and they got me in as quick as they could. Always nice and friendly. No complaints on this visit as I ramble to mak Called ahead with no appointment and they got me in as quick as they could. Always nice and friendly. No complaints on this visit as I ramble to make this long enough. :) More

Good service department Top notch customer service. Got my vehicle in same day, gave me a ride back home, finished vehicle and had it back to me before end of the day. Top notch customer service. Got my vehicle in same day, gave me a ride back home, finished vehicle and had it back to me before end of the day. More