
Castle Rock Ford
Castle Rock, CO
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A First Class Salesman and Support Staff I bought a new 2014 F-150 SXT and am very pleased with the truck, but that doesn't compare to how impressed I am with John Garrard. He listened to my I bought a new 2014 F-150 SXT and am very pleased with the truck, but that doesn't compare to how impressed I am with John Garrard. He listened to my needs and desires and then showed me the vehicles that met my parameters. Med Ved , thru John, explained the vehicle systems and operation and assisted me in rigging the vehicle to further suit my desires. Thank You Med Ved and John. I'll be back. Lyle Risner More
New truck I bought a new F150 a few weeks ago, I must say that the whole experience was painless. After the test drive I told Steve Sigler , Ronnie Rawdon and J I bought a new F150 a few weeks ago, I must say that the whole experience was painless. After the test drive I told Steve Sigler , Ronnie Rawdon and Jimmy that I want their best price on both the new truck and my trade. They get one chance at this. I had to leave and would return later or tomorrow. I came back a few hours later they presented their best offer and after a few minutes talking the deal was done. I felt they gave me a fair deal on both vehicles and off to talk to Mark in finance. I didn't take the truck home as I had to clean out my trade, so I came back the next day after work. They went over the truck with me and answered all my questions. John Medved came over and introduced himself and thanked me for being a customer. That just goes to show he appreciates his customers. More
Love my new Explorer Just bought a new FORD Explorer. Danny Miller helped us out. He did fantastic job and really took great care of us. He patiently let us test drive s Just bought a new FORD Explorer. Danny Miller helped us out. He did fantastic job and really took great care of us. He patiently let us test drive several vehicles, educating us on their features. There was no pressure and everyone went out of their way to be helpful and find us cost savings. Special thanks to Danny and Jim and Frank, too. More
Great The gal who helped us in the service department was Awesome !! I was lucky to have had her help yesterday ! She is great with customers !! The gal who helped us in the service department was Awesome !! I was lucky to have had her help yesterday ! She is great with customers !! More
Great dealership and salesman John Garrard was very helpful in helping us select the best car for our purpose. The support staff was great - we would recommend them for anyone look John Garrard was very helpful in helping us select the best car for our purpose. The support staff was great - we would recommend them for anyone looking for new or used cars. We bought a Dodge but this form only let's us select Ford..... More
Excellent Experience!!! We just bought a vehicle from Medved Ford. Mike Gordon was great to deal with. No hassles, listen to our needs and found us the right vehicle. He took We just bought a vehicle from Medved Ford. Mike Gordon was great to deal with. No hassles, listen to our needs and found us the right vehicle. He took the time to go over the vehicle and answer all of our questions. Also a shout out to Jim Davis, one of the sales managers. He was also great. If you are looking for a great salesperson, Mike is the one. Excellent car buying experience. More
Best experience ever at a dealership I am usually terrified of dealerships and avoid them like the plague but the time came for me to try to get a car. The experience was enjoyable start I am usually terrified of dealerships and avoid them like the plague but the time came for me to try to get a car. The experience was enjoyable start to finish. The customer service was awesome! I feel that was an understatement. My dealer phobia was entirely wiped clean thanks to, Steve, my salesman. I got an unbeatable deal with my new 2014 Ford Focus. He took his time explaining how to use the different features in my new car and took the time a few days later to check if I was still satisfied and didn't have any other questions. To his surprise I did have a question and a rather difficult one at that. He got back to me within 10 minutes with the answer I needed!!! I don't know if I ever want to deal with another salesman! I'm hooked to Medved Castle Rock despite living in Aurora! I've had my new car for four days now with absolutely no regrets. My fears of car buying is a thing of the past. No more junkers for me! More
Professional and Friendly Service I was very pleased with my purchase and the process of buying my F150. I wanted a truck for my business and wanted a no-nonsense transaction, and that I was very pleased with my purchase and the process of buying my F150. I wanted a truck for my business and wanted a no-nonsense transaction, and that is exactly what I got. John Garrard was very helpful and professional in explaining availability and pricing. I drove away in a short time with the vehicle and deal I wanted. I will return for my next truck. Clint Dufresne Level 1 Homes, Inc. Colorado Springs More
pleasant, no pressure and very friendly. John was friendly from the moment I walked until after the sale. He did not push me to upgrade or go with a more expensive vehicle. I left happy and n John was friendly from the moment I walked until after the sale. He did not push me to upgrade or go with a more expensive vehicle. I left happy and not feeling frustrated or manipulated. More
Excellent service Courteous and professional service team who provided a quick and efficient scheduled oil change, fuel filter and tyre rotation. Very happy with servic Courteous and professional service team who provided a quick and efficient scheduled oil change, fuel filter and tyre rotation. Very happy with service I received More