Castle Rock Ford

Very friendly staff. The experience was stress free, I stopped in a couple of times before bringing my wife in, and even knowing I wasn't going to sign on the dotted line until the wife came they were ext stopped in a couple of times before bringing my wife in, and even knowing I wasn't going to sign on the dotted line until the wife came they were extremely helpful and informative. There was no bs with financing, no extra charges, no "undercoating" or "sealant" or other junk pushed. The pricing was fair, I probably could have saved a few bucks if I took their offer and leveraged it against other dealers, but there is something to be said about customer service. We will visit them again next year to buy another truck. More

Flawless transaction. If you're tired of rookie sales jargon from inexperienced sales people, than head to MedVed Jeep. These guys know their product, and provide excellent customer service. jargon from inexperienced sales people, than head to MedVed Jeep. These guys know their product, and provide excellent customer service. More

We recently purchased a used car from medved south working with Shaun Doohan. 3 months before, i purchased a new car also from Shaun Doohan. We were in desperate need of another car, but we were not s working with Shaun Doohan. 3 months before, i purchased a new car also from Shaun Doohan. We were in desperate need of another car, but we were not sure if we would be able to get financed for 2. Shaun Doohan has went above and beyond the customer service level in making that possible for us to do. We will ONLY send any friends or family to medved south to visit Shaun when in need of a car. If i could rate the great customer service that we recieved higher than a 5 I would do that. Thank You Shaun for making it all possible for us. David L and Annette B More

My husband and I purchased a truck from Medved South about 1 year ago and were very pleased with the salesperson and service. Because of that great service, we went back to Medved South last month look about 1 year ago and were very pleased with the salesperson and service. Because of that great service, we went back to Medved South last month looking for a Ford Escape. Shaun Doohan was the salesperson who first helped us and was very professional, knowledgeable and friendly. His manager, Roger, gave us a great deal and was also wonderful to work with. We would certainly recommend Medved South to our friends and family. Thanks. More

My experience was exceptional at this dealership. The sales staff (Carla Baca) were very professional and courteous. I negotiated the terms and conditions over e-mail and when I came into the dealership sales staff (Carla Baca) were very professional and courteous. I negotiated the terms and conditions over e-mail and when I came into the dealership to sign the paperwork, everything was in order and no surprises. More

Dave W - March 2, 2012 MEDVED FORD IN CASTLE ROCK - I wanted to say thank you across the board. The outstanding salesman Eric "Rick" Worley, who has been an ace in my pocket from day one. To the outstand wanted to say thank you across the board. The outstanding salesman Eric "Rick" Worley, who has been an ace in my pocket from day one. To the outstanding finance department, working hard for the best interest rate, thank you Shawn C. Finally, to the service department for making me feel comfortable and assuring me that I'm in good hands. This has been my first FORD I've ever purchased and my first time shopping at MEDVED dealerships. I would like once again to express my appreciation in saying thank you MEDVED FORD for a great buying experience. More

Sheila was awesome!! Never laughed so much while looking at SUVs. Sheila and Matt went above and beyond to get me just what I wanted!! at SUVs. Sheila and Matt went above and beyond to get me just what I wanted!! More

We only went to Medved as they had the used car we were looking for. It was your typical dealer experience though, enough so that my wife said that she'd never buy a car from Medved ever again because looking for. It was your typical dealer experience though, enough so that my wife said that she'd never buy a car from Medved ever again because of the typical car sales games along the way. Good cop/bad cop between the sales person and the sales manager, etc. My main irk with them is their $499 dealer handling charge. This is a junk fee that they impose on every deal. This should be abolished. Also the facility is not really family friendly. We were there with our young kid and it was a rough going. While other dealerships had a well stocked playroom, snacks, water, etc.; none of this was found at Medved. They say that they made no money on my deal. The fact that they said this means that they did make money. Once again, see the 2nd paragraph. Medved needs to come up to date on the dealership experience as with other dealers out there making it a better buying experience, they are a few steps behind the curve. More

Great experience, no pressure and very friendly atmosphere. Doug, our sales rep was very knowledgeable and patient and took the time to answer all our questions. Would definately buy there again atmosphere. Doug, our sales rep was very knowledgeable and patient and took the time to answer all our questions. Would definately buy there again in the future. More