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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

August 03, 2023

It was a long wait for my Bronco, but Jimmy and Pat supported me (and my frustration with Ford) during this long journey. My experience with Castle Rock Ford dealership was above 5 stars. The process o More

by danmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford, Patrick Nieto
August 03, 2023

So disappointed! With the sale completed, we now can’t get a single call back! We bought a used vehicle from this dealership over a year ago. They included an “Warra More

by Mr. Disappointed
Recommend Dealer
No
Employees Worked With
Roger Condon
August 02, 2023

Took two weeks to fix my problem but the job turned out well. Thank you More

by JEFF.BUCARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of these.
August 02, 2023

Joel was very professional and responsive and easy to get hold of. Would recommend going to Castle Rock Ford for service. More

by HARTG612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 02, 2023

Awesome fast service. Got my truck in and out in a timely manner as always. More

by JSTOCKETT80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hollens
August 01, 2023

I ordered my truck last January 2022 and the schedule got so pushed back they had to make my truck a 23, John went above and beyond for me ordering the 23 to the spec I wanted while I was out of state on the More

by itsjiffy318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance manager is great, really liked talking with him , John Garrard
August 01, 2023

Gary Clayton was an amazing salesman! He made everything goes smoothly and we are very happy with her purchase. More

by calliope.lds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Clayton and Gary the manager
August 01, 2023

Recently needed to take my F150 back in to have it serviced after an issue arose following a standard mileage checkup and routine service. The service department at Castle Rock Ford was able to get me More

by billy.mcelroy
Recommend Dealer
Yes
Employees Worked With
Jeff
August 01, 2023

Went there to get LoJack turned on; and was there for over two hours, Again! Everything I have gone there a 20 minute visit took 2+ hours More

by markstahl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
July 31, 2023

This is the second time we've traded & purchased a vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. More

by ABSHOSIER2
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
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