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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

July 31, 2023

Service was quick - no surprises. Courtesy shuttle was very helpful. Chris did a good job keeping me informed. More

by MICHAEL@NEOTREKS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 31, 2023

Professional, responsive, quality service team. Shuttle service is very convenient. Would highly recommend Castle Rock Ford. More

by Beagletim
Recommend Dealer
Yes
Employees Worked With
Quick Lube
July 31, 2023

Awful customer service, no urgency, had to get ford National involved. Scheduled me for a service appointment knowing they didn’t have the right parts to fix the problem More

by KRISTINETTINGER
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
July 31, 2023

Drove my Certified Escape from California ti Castle Rock, and found major trouble along the way. Joel handled the entire transaction, working with my dealership back home, to resolve all of the issues. So v More

by DOUGINPASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
July 31, 2023

Chris was great. .. Quick & easy... Work done as required... Easy in and easy out... Thx More

by GRMORRISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 31, 2023

Everything was good. Service was efficient and thorough. Service manager was knowledgeable, friendly, and helpful. More

by DOCTTRUCKIN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
July 29, 2023

Very good experience everyone was great and car was done guickley I've been. Using their guick lane 4 along time More

by DIANNA5056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
July 28, 2023

Timely, efficient and convenient, all necessary elements of a great and well-run dealership. They have the process down. I would definitely purchase another vehicle from them. More

by DON_VAN_PUTTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
July 28, 2023

They quickly diagnosed the problem and repaired it in a timely manner over a holiday weekend! More

by d_babin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hollens
July 28, 2023

Great job overall. Easiest truck service I have experienced. The pickup and delivery very convenient. Thanks! More

by PIGGPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
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