Castle Rock Ford

The 2 young ladies in the quick lane make a great team. It’s great to see them every time I go in for service. Thank you both It’s great to see them every time I go in for service. Thank you both More

Great experience from start to finish! Quick diagnosis, and very good progress updates with detailed analysis was key! Quick diagnosis, and very good progress updates with detailed analysis was key! More

Poor communication and did not even look at my vehicle until the next day. Service manager called me repeatedly (phone tag) to talk about the problem, and that is a plus. But Kara did not seem to care. No until the next day. Service manager called me repeatedly (phone tag) to talk about the problem, and that is a plus. But Kara did not seem to care. Note: this website (dealer rater) does not seem to be up to date. More

Mike demonstrated impeccable customer service once again with the Mobile Service. In today’s busy world it’s very beneficial to get inconvenient Recalls satisfied at home. Thanks with the Mobile Service. In today’s busy world it’s very beneficial to get inconvenient Recalls satisfied at home. Thanks More

Was very nice to do my oil service there to you, because you finished on time and very nice the emplyees, was a very good service that all you finished on time and very nice the emplyees, was a very good service that all More

I love love the kind people here, thank you. Everyone is wonderful. I’ll always buy a vehicle here! Everyone is wonderful. I’ll always buy a vehicle here! More

I purchased my Bronco Sport last August from Castle Rock Ford and they treated very well, getting me the exact color of vehicle that I wanted, even though in-stock new cars were extremely hard to find. Due Ford and they treated very well, getting me the exact color of vehicle that I wanted, even though in-stock new cars were extremely hard to find. Due to this good experience, I have elected to remain a customer and have my car serviced at CRF, even though I live in Denver. They are kind enough to give me transportation to and from The Outlets while my car is being worked on so I don't have to sit and wait. More

We’re new to the area and you guys made us feel very welcomed! I have only been to the quick lane, but I imagine the same genuineness is carried throughout Castle Rock Ford. welcomed! I have only been to the quick lane, but I imagine the same genuineness is carried throughout Castle Rock Ford. More

Steven provided excellent customer service in the purchase of a new truck. The communication was clear and timely. purchase of a new truck. The communication was clear and timely. More

Excellent service and experience! Thank you for making the process so seamless to service my vehicle! Thank you for making the process so seamless to service my vehicle! More