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Castle Rock Ford

Castle Rock, CO

4.4
1,144 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,144 reviews

July 27, 2023

Steven provided excellent customer service in the purchase of a new truck. The communication was clear and timely. More

by hoppinpinkifab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
July 26, 2023

Very helpful, friendly, and helped me with my visit in a timely manner. Thanks again More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
July 26, 2023

Excellent service and experience! Thank you for making the process so seamless to service my vehicle! More

by MCMCOLOSPGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Medina, Roger Condon, Sarah Elliot, Michael Moores, Allison Skelly
July 26, 2023

They worked diligently to get us out of a bad situation and into an exceptional used car. Ben, our salesperson was wonderful to work with! He spent a lot of time working behind the scenes making certain we More

by gerobarb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t see Andy listed??
July 26, 2023

Excellent as always. Explained work that needed to be done. All was completed on time. More

by millsemail2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
July 25, 2023

Sold me a warranty that said covered bumper to bumper even the little things we'll my bumper literally is falling off and you refused to fix it typical car salesmen really wish we could take these vehic More

by TLUCERO22DOM
Recommend Dealer
No
Employees Worked With
Mark, Cory, Jesse,
July 25, 2023

Good service. I pit took less time to complete than expected. Many thanks for the work done. More

by RWFIFE17
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
July 25, 2023

Service was completed as promised, and was finished in a timely manner with prompt notification that vehicle was done. More

by JERRY.POLLART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti
July 25, 2023

Did a great job making lemonaide after finding out the vehicle I wanted had a hold/sell on it. More

by robert@rmwealthpartners.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford, Joshua Lank
July 25, 2023

Great customer service from Elva, the advisor. She was professional and great communicator. Great work by the technician as well. More

by CSMMAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
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