
Castle Rock Ford
Castle Rock, CO
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Vehicle is ready when promised. Look over possible items that should be replaced even if the mileage recommendations haven't been met. Look over possible items that should be replaced even if the mileage recommendations haven't been met. More
The work they did was excellent. I did not do everything they suggested because the charge was too high. There are some repairs/maintenance items that I will not attempt and I will g I did not do everything they suggested because the charge was too high. There are some repairs/maintenance items that I will not attempt and I will gladly pay for Ford technicians to do the work. The new Service Manager is certainly willing to work with customers that are willing to work with him! More
Friendly helpful personnel who all offered to help us while we were waiting for our paperwork while we were waiting for our paperwork More
Class, first rate service and communication was great, getting the vehicle picked up and delivered after service was excellent getting the vehicle picked up and delivered after service was excellent More
Service was fast. I only hope my car need what they said and the did not lie. It cost me over $2000.00. I worry because I am a older woman. I only hope my car need what they said and the did not lie. It cost me over $2000.00. I worry because I am a older woman. More
Elva was extremely helpful. She went out of her way to make sure I was taken care of after an unexpected tire issue. She was able to price match and resolve our issue affordab She went out of her way to make sure I was taken care of after an unexpected tire issue. She was able to price match and resolve our issue affordably and get us back in the road. Really appreciate her assistance and this Ford Quicklane location. More
Car buying experience was great. After 5,000 miles went in for my first service. The staff was nice, I had ample work space to wait, and the car was all taken care of under warranty. After 5,000 miles went in for my first service. The staff was nice, I had ample work space to wait, and the car was all taken care of under warranty. More
They where very good with the communication about the truck. The credit department also did very well and was real quick. And everyone polite. truck. The credit department also did very well and was real quick. And everyone polite. More