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Castle Rock Ford
Castle Rock, CO
1,151 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
The Best Ford Service in Castle Rock, CO
Castle Rock Ford is your destination for the best Ford Service in Castle Rock, Parker, Lone Tree, and Castle Pines. Whether your Ford needs simple routine maintenance or a more in-depth service, you'll find great ways to save here. We also offer service coupons for genuine OEM and Ford-approved parts and accessories. Our certified Ford Technicians can handle all ranges of Ford Service such as synthetic oil changes, diesel oil changes, tire rotations, and alignment services. Our Certified Ford Tire Department carries a variety of Ford Tires to keep your car or truck driving smoothly. See why Ford Service at Castle Rock Ford is where consumers are happier than anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,151 reviews
Verified Customer
November 02, 2023
Arriving I was met by Service Adviser Alva Mejia, who greeted me by name and took care of every request. She listened to my concerns, took action to complete the service in a very short while I waited. S greeted me by name and took care of every request. She listened to my concerns, took action to complete the service in a very short while I waited. She has outstanding knowledge and empathy. When I thanked her for making things easy she responded “that’s my job”! Tha actual service was completed flawlessly. Honestly, the best dealer service ever More
by talonjcw
Employees Worked With
Elvia Mejia
November 02, 2023
Fastest and easiest, that I ever purchased a car. Alex my salesman was fantastic. The finance person I worked with was great (sorry forgot his name) Alex my salesman was fantastic. The finance person I worked with was great (sorry forgot his name) More
by lawrencegruhn
Employees Worked With
Alex
November 01, 2023
Gary was great, I knew exactly what was going on with my truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts departme truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts department. JT More
by jtaglieri54
Employees Worked With
Gary in service
October 31, 2023
Elva in the Quick Lane is great! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! More
by Tim in Castle Rock
Employees Worked With
Elva Mejia
