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Castle Rock Ford

Castle Rock, CO

4.4
1,145 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,145 reviews

January 14, 2022

I love my EcoStar! Brian and Scott were very helpful! Scott worked hard to get the price to where I needed it to be. More

by lamirato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Jan 15, 2022 -

Castle Rock Ford responded

Thank you for taking the time to share with us, lamirato! The goal of the Castle Rock Ford team is to ensure a painless and enjoyable purchasing process for each of our customers. Congratulations on your new EcoStar!

January 06, 2022

Purchased a F150 Platinum. Josh Lank was wonderful to work with! He was very responsive to questions and we did not feel any pressure to buy at any time. More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lank
Jan 07, 2022 -

Castle Rock Ford responded

Thank you for the recommendation and for sharing your experience with us, GB! We could not be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service. Thank you again and congratulations on your new F-150 Platinum!

January 03, 2022

Very happy with a new car dealer is very professional and did a good job. More

by marcb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
Jan 04, 2022 -

Castle Rock Ford responded

Your positive feedback means so much to our team, marcb. We look forward to assisting you with all your automotive needs in the future!

December 31, 2021

Purchased an F350, Steven was easy to work with and on-pressure. He went above and beyond to ensure I was completely happy with the purchase. More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
Jan 01, 2022 -

Castle Rock Ford responded

Pete, thank you for your review and five-star rating! Glad to hear Steve was able to deliver a five-star experience. We certainly do look forward to serving you again down the road. Congratulations on your new F-350!

December 31, 2021

Steven Crawford helped me in getting my F250 Platinum! He made the process easy and kept me informed as we had to wait a couple of weeks for it to arrive. Really knows his stuff, great service pre and po More

by Caseyhadlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
Jan 01, 2022 -

Castle Rock Ford responded

Thank you so much for taking time out of your day to share your experience with everyone, Caseyhadlock. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you! Congratulations on your F-250 Platinum!

December 31, 2021

We enjoyed working with Steven. He guided us through the ordering process and kept us informed of the delivery date. We are repeat customers of the CR Ford dealership and will buy from them again. More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
Jan 01, 2022 -

Castle Rock Ford responded

Brent, thank you for your review and your continued loyalty to our dealership. We are glad to hear Steven could provide you with a quick and efficient car buying experience. We hope to see you again soon!

December 31, 2021

Purchased F150 yesterday and it was as painless an experience as you could have. Steven Crawford was very attentive and a pleasure to work with. Will definitely recommend this dealership. More

by Hmsjcr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sola, Steven Crawford, Roger Condon
Jan 01, 2022 -

Castle Rock Ford responded

Hmsjcr, your positive feedback means so much to our team! We look forward to assisting you with all your automotive needs in the future. Have fun in your new F-150!

December 26, 2021

Roger was awesome. He was not pushy and gave us all the info I needed to make my decision. Great customer service Thank you More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Condon
Dec 27, 2021 -

Castle Rock Ford responded

Julie, taking the time to leave this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Castle Rock Ford for your automotive needs.

December 25, 2021

I have purchase several autos throughout the country in the last 50 years and Castle Rock Ford provided the best customer service to date. I purchased a 2022 Bronco Sport Badlands from Jimmie. He is a tru More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sales Manager 5 Star, Jimmie Ford
Dec 27, 2021 -

Castle Rock Ford responded

Brian, thank you for recognizing your experience at Castle Rock Ford. Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Congratulations on your new Bronco!

December 18, 2021

Kaley was absolutely amazing. She made it personal and I felt like I had known her for years! I felt like I bought a car from an old friend. That’s very hard to do to make your clients feel that way. She More

by katiebarber217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaley Hughes
Dec 20, 2021 -

Castle Rock Ford responded

Thank you for taking the time to write this fantastic review, katiebarber217! Our team works extremely hard to ensure each of our customers is 100% satisfied and we could not be happier that you enjoyed your experience here at our dealership. Congratulations on your new vehicle!

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