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Castle Rock Ford

Castle Rock, CO

3.8
1,152 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! The Best Ford Service in Castle Rock, CO Castle Rock Ford is your destination for the best Ford Service in Castle Rock, Parker, Lone Tree, and Castle Pines. Whether your Ford needs simple routine maintenance or a more in-depth service, you'll find great ways to save here. We also offer service coupons for genuine OEM and Ford-approved parts and accessories. Our certified Ford Technicians can handle all ranges of Ford Service such as synthetic oil changes, diesel oil changes, tire rotations, and alignment services. Our Certified Ford Tire Department carries a variety of Ford Tires to keep your car or truck driving smoothly. See why Ford Service at Castle Rock Ford is where consumers are happier than anywhere else.
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1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,152 reviews

February 10, 2022

Brian was patient and understanding with helping me through the whole process. Negotiations and purchase went smooth More

by Hoggegc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian cook
Feb 11, 2022 -

Castle Rock Ford responded

We appreciate your review and recommendation, Hoggegc! We are glad to hear that you were pleased with the service you received from Brian, and we certainly do look forward to serving you again for your future automotive needs.

February 07, 2022

The overall purchase process from beginning to end was the quickest I have ever experienced. My sales rep Brian Cook was fabulous with his assistance to finalize my deal to my satisfaction. More

by Thomasmoseley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Feb 08, 2022 -

Castle Rock Ford responded

Thank you for taking the time to share with us, Thomasmoseley! The goal of the Castle Rock Ford team is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted in such a timely manner. Please remember that we are always here to assist you with any future automotive needs!

February 02, 2022

I went there looking for a Mach-e and they tailored to what I wanted to pay each month and gave me a full amount of my trade-in More

by CrawfordC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Castle Rock Ford responded

Thank you for taking the time to write this fantastic review, CrawfordC! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again and congratulations on your Mach-E!

January 31, 2022

Amazing customer service!!!! I am from out of town and Brian Cook assisted me through ever step of the way. Never made me feel pressured and kept me up to date with information in my purchase. If I could More

by Justinmalouff21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Feb 01, 2022 -

Castle Rock Ford responded

Thank you, Justinmalouff21, we love hearing from happy customers! We know that buying a car is an important decision and it is awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle.

January 25, 2022

Dmitry was great! He made the experience enjoyable. He was very communicative throughout the purchasing process. More

by AB1370
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Goncharoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Castle Rock Ford responded

Thank you for the feedback and your patronage to our dealership, AB1370! Please let us know if there is anything else, we can do for you, as we look forward to serving you again down the road. Congratulations on your new vehicle!

January 21, 2022

The sales team has great follow through. Roger Condon keeps his word and is great to work with. I highly recommend Roger for any of your future driving needs! More

by bsinahara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Condon
Jan 21, 2022 -

Castle Rock Ford responded

Thank you for taking the time to inform us of your positive experience! Bsinahara, we are sincerely pleased to know that Roger's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

January 19, 2022

Jimmie Ford made the purchasing experience better than expected! We ordered a First Edition Ford Bronco and we had to patiently wait over a year for delivery. Jimmie made sure to take us on a test drive w More

by LAA
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Castle Rock Ford responded

LAA, thank you for the recommendation and for sharing your experience with us! We could not be happier that you enjoyed your experience here at our dealership and that Jimmie was there to provide you with such exceptional service. Thank you again and congratulations on your new Bronco!

January 14, 2022

I love my EcoStar! Brian and Scott were very helpful! Scott worked hard to get the price to where I needed it to be. More

by lamirato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Jan 15, 2022 -

Castle Rock Ford responded

Thank you for taking the time to share with us, lamirato! The goal of the Castle Rock Ford team is to ensure a painless and enjoyable purchasing process for each of our customers. Congratulations on your new EcoStar!

January 06, 2022

Purchased a F150 Platinum. Josh Lank was wonderful to work with! He was very responsive to questions and we did not feel any pressure to buy at any time. More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lank
Jan 07, 2022 -

Castle Rock Ford responded

Thank you for the recommendation and for sharing your experience with us, GB! We could not be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service. Thank you again and congratulations on your new F-150 Platinum!

January 03, 2022

Very happy with a new car dealer is very professional and did a good job. More

by marcb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Castle Rock Ford responded

Your positive feedback means so much to our team, marcb. We look forward to assisting you with all your automotive needs in the future!

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