Castle Rock Ford

Robert Turic was a fantastic sales person. He helped me get my Bronco Sport ordered, and we had fun doing it! I enjoyed his personality a lot. get my Bronco Sport ordered, and we had fun doing it! I enjoyed his personality a lot. More

Robert was a great salesperson to deal with. I bought my 2017 F-150 from this dealership when they were Medved, and Robert made it even easier than back then. I also appreciated the GM Pat coming out to cha 2017 F-150 from this dealership when they were Medved, and Robert made it even easier than back then. I also appreciated the GM Pat coming out to chat with me as well, made it feel like a very personal experience. More

Good service and worked well having things ready ahead of time for the distance we travelled! time for the distance we travelled! More

I had a great experience at this dealership. Art took good care of me and went to bat with me even when I was keeping them past there closed time. Finally landed a 2021 Ford Bronco and am thrilled to hav good care of me and went to bat with me even when I was keeping them past there closed time. Finally landed a 2021 Ford Bronco and am thrilled to have it! More

Antonio was a great sales rep. Quick. Knowledgeable. The purchase process was smooth and painless purchase process was smooth and painless More

A good experience in ordering a truck in advance of my lease ending. The truck came in on time and was exactly what I ordered. The dealership informed me of the anticipated arrival in time to handle my le lease ending. The truck came in on time and was exactly what I ordered. The dealership informed me of the anticipated arrival in time to handle my lease exit. More

Joshua and Jesse did right by me, not overly happy with the pricing but right now the consumer is getting price gouged where ever you go. Hope this ends soon! the pricing but right now the consumer is getting price gouged where ever you go. Hope this ends soon! More

Excellent Customer Service!!! Great communication throughout the purchasing process; from ordering my Explorer, to updates, to delivery! Wouldn't buy anywhere else! Brian Cook is an extraordinary i throughout the purchasing process; from ordering my Explorer, to updates, to delivery! Wouldn't buy anywhere else! Brian Cook is an extraordinary individual, both in his profession and personally. Great experience! More

Jimmie was not pushy at all and answered any questions i had and stayed up to date with my vehicles production and delivery. had and stayed up to date with my vehicles production and delivery. More

Worst dealer experience I have ever had, and I have purchased over 50 autos in my lifetime. I love my Ford Trucks, but will never again purchase a vehicle from Castle Rock Ford. First, they signed a p purchased over 50 autos in my lifetime. I love my Ford Trucks, but will never again purchase a vehicle from Castle Rock Ford. First, they signed a purchase agreement for an F-350 Super Duty Truck, and agreed to a fixed trade in value for my old F-350 truck. But when the new truck came in, they reneged on the trade in value they had already agreed to in writing, and refused to honor the signed trade in and purchase agreement. Second, They treated me like the xxxx of the earth even though I was paying cash for the truck, and in-spite of me being extremely pleasant about them breaching the contract, they refused to honor the signed purchase agreement. Third, Since they refused to give me the agreed upon trade in value, I had another dealer offer to purchase my trade in from them at the agreed upon trade in price, as a buy back, so it wouldn't cost me extra taxes on the purchase price, but they refused to even work with the other dealership who wanted my trade in, even though it wouldn't cost Castle Rock Ford anything at all to do this. Don't buy from a dealer who wont honor a signed contract. More