
Castle Rock Ford
Castle Rock, CO
Filter Reviews by Keyword
By Type
Showing 1,145 reviews
After a few frustrating dealings at other Ford dealers my luck completely changed and not only did I find the vehicle I had searched four states to find, but my wife and I were met with employees who surpass luck completely changed and not only did I find the vehicle I had searched four states to find, but my wife and I were met with employees who surpassed our highest expectations. Shawn O'Neill, the salesperson who drew the short straw and dealt with me continues after the sale to return calls and emails regarding those pesky questions that come up after the buyer leaves the lot. My wife and I traveled 250 miles for our vehicle and not only am I recommending Shawn and the team at Castle Rock to friends and family but am expecting to contact Shawn when we are in the market for another vehicle. The distance doesn't matter if I know total satisfaction will be delivered. Shawn and the team were absolutely brilliant. More
I had the best buying experience ever in my 40+ years of car buying. John and Roger made it an enjoyable experience. Just 9 weeks from order to delivery on my new F-150 is amazing during the chip shortage F car buying. John and Roger made it an enjoyable experience. Just 9 weeks from order to delivery on my new F-150 is amazing during the chip shortage Ford is going through. Well worth the drive from Colorado Springs. More
Easy to work with and gave us lots of options to choose from. Made us feel comfortable and weren't pushy at all. Overall a 5 star excellent rating. Thank you!!!! from. Made us feel comfortable and weren't pushy at all. Overall a 5 star excellent rating. Thank you!!!! More
Everyone at Castle Rock Ford was amazing to work with, especially John GARRARD who helped us with the purchase of 2 vehicles. Josh and Dutch were the finance guys who made all the paperwork easy. We are l especially John GARRARD who helped us with the purchase of 2 vehicles. Josh and Dutch were the finance guys who made all the paperwork easy. We are loving our new Ranger and Bronco Sport! More
Good customer service in the sales department. Shawn was outstanding keeping me informed, as was Joshua in taking care of the paperwork quickly. Thanks guys. outstanding keeping me informed, as was Joshua in taking care of the paperwork quickly. Thanks guys. More
Jimmy was extremely knowledgeable and helpful throughout the entire process. I highly recommend Castle Rock Ford and make sure you ask for Jimmy! the entire process. I highly recommend Castle Rock Ford and make sure you ask for Jimmy! More
Josh was such a professional, easy to talk to, easy to work with and answered any questions we had, and offered the lifetime warranty, which was definitely a selling point work with and answered any questions we had, and offered the lifetime warranty, which was definitely a selling point More
Stephen Crawford was our salesman when we purchased a Ram 1500 and it was a smooth process from start to finish. No pressure tactics at all. Dutch was our finance guy and he made us feel like family. Plus 1500 and it was a smooth process from start to finish. No pressure tactics at all. Dutch was our finance guy and he made us feel like family. Plus the dealers Forever Warranty is a great peace of mind. More