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Castle Rock Ford

Castle Rock, CO

Overview
Employees
Reviews
Vehicles
3.2
1,156 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! The Best Ford Service in Castle Rock, CO Castle Rock Ford is your destination for the best Ford Service in Castle Rock, Parker, Lone Tree, and Castle Pines. Whether your Ford needs simple routine maintenance or a more in-depth service, you'll find great ways to save here. We also offer service coupons for genuine OEM and Ford-approved parts and accessories. Our certified Ford Technicians can handle all ranges of Ford Service such as synthetic oil changes, diesel oil changes, tire rotations, and alignment services. Our Certified Ford Tire Department carries a variety of Ford Tires to keep your car or truck driving smoothly. See why Ford Service at Castle Rock Ford is where consumers are happier than anywhere else.
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1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,156 reviews

November 01, 2023

Gary was great, I knew exactly what was going on with my truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts departme More

by jtaglieri54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in service
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October 31, 2023

I had zero issues with this dealership. Everyone was accommodating and helpful where needed. Happy with my decision! More

by donomics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Appel, Dillion Nyman
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October 31, 2023

The process was fast and efficient and they had the car back when they said they would. More

by ghomer71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nycholas
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October 31, 2023

Elva in the Quick Lane is great! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! More

by Tim in Castle Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
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October 31, 2023

Lovely environment… great people…timely service Will definitely be back in the future. Thank you! More

by ecbwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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October 30, 2023

Gary was great. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. More

by SHANELATIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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October 30, 2023

Very kind, courteous and a pleasure to work with. Nic was great in communicating the details of the work and the timeline. More

by jennifermaxcyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas-service dept
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October 30, 2023

Excellent customer service. Service started on time, communicated progress and any issues encountered. Explained the service at completion. More

by Ellisrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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October 30, 2023

Joel S. was very accommodating in response to my request to keep my car inside overnight. More

by CRAIGFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel S. (service manager)
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October 30, 2023

The remote Ford tech was very professional, friendly and prompt and easy to work with. More

by AQUASCAPE4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Goncharoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Crawford, John Garrard
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