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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

June 05, 2020

I bought a Jeep Rubicon from Ross Gutierrez, Ross was great to deal with.I would buy from Ross again. Ross worked very hard to get the deal done. Thank you Ross More

by Robert B
Recommend Dealer
Yes
Employees Worked With
Ross Gutierrez
Jun 19, 2020 -

Castle Rock Ford responded

Hi Robert, we're so glad you enjoyed working with Ross. We're glad to have him on the team. Thanks for thinking of Medved, we know you have choices. Enjoy the jeep!

May 29, 2020

Routine Oil Change/Tire Rotation Had an appointment for 2:00pm and got there around 1:50pm. Noah was right on it. I was in and out within 50 minutes. More

by madmuise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
May 30, 2020 -

Castle Rock Ford responded

Thank you for your review and kind words for Noah. We appreciate your business and our team looks forward to serving you again soon!

May 29, 2020

Awesome experience Robert and Michael did an awesome job of going to bat for us to make sure we were able to get into our new vehicle. They made you realize that a car More

by airjordanwife1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael & Robert
May 30, 2020 -

Castle Rock Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 24, 2020

Excellent Service I had a great time at my experience at Medved. Everyone was incredibly friendly and upfront and honest about different financial decisions during the More

by hansents01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hurley, Robert Duval, Tony Maffeo
May 24, 2020 -

Castle Rock Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Medved Ford are glad to have you as a customer.

May 23, 2020

Great people to work with I liked this dealership because our salesman, Brad Hurley, and our Sales Manager, Robert Duval, were both extremely knowledgeable about every aspect o More

by nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hurley - Sales Robert Duval - Sales Manager
May 24, 2020 -

Castle Rock Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Medved Ford.

May 23, 2020

Recall work Susan was great to work with. She was aware of my long drive to the service department and got my truck in right away to minimize my wait time. More

by dwfski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
May 24, 2020 -

Castle Rock Ford responded

Thank you for choosing Medved Ford, your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again!

May 21, 2020

After looking for a couple of weeks, we happened to stop at Medved and found the perfect truck. Wonderful and not pushy salesmen. Great experience! More

by Ctnmg
Recommend Dealer
Yes
Employees Worked With
Kate, Dmitry, and Arnold.
May 21, 2020 -

Castle Rock Ford responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Medved Ford, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2020

Quality Customer Service Lobby was disinfected. Service was done with a smile along with some last-minute service I asked for. They asked what else they could do for me, lik More

by Neki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 22, 2020 -

Castle Rock Ford responded

Thanks for sharing your thoughts about your experience with Medved Ford. It's great to hear that we were able to help out at the last minute. We appreciate your business and hope to see you again soon!

April 28, 2020

Very pleased. Everyone was so helpful and kind. Was a great experience. Roger Condon and Mr. Harris were so helpful. Thank you both. Got a good deal and love our n More

by davidwendyteem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 28, 2020 -

Castle Rock Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 25, 2020

I bought a new truck online during the pandemic. Ross made the experience an enjoyable one. I definitely recommend Ross and MedVed Chevrolet at Castle Rock, Colorado More

by Michael
Recommend Dealer
Yes
Employees Worked With
Ross, Dutch
Apr 25, 2020 -

Castle Rock Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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