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Castle Rock Ford

Castle Rock, CO

4.4
1,142 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,142 reviews

April 24, 2020

We had a great experience, again, when purchasing a vehicle at Medved. Thank you Ray and Kevin!! We will definitely be back when ready to purchase our next vehicle. Thank you for your integrity and m More

by PamT
Recommend Dealer
Yes
Employees Worked With
Ray Belenger
Apr 25, 2020 -

Castle Rock Ford responded

Here at Medved Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 11, 2020

Good experience even during a pandemic Brad Hurley was my sales person and I found him extremely helpful given the current environment. Even though we had to practice distancing Brad made s More

by jphbone
Recommend Dealer
Yes
Employees Worked With
Brad Hurley
Apr 11, 2020 -

Castle Rock Ford responded

Hi, Thank you for your business and for this review. We're happy to hear Brad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2020

fixin' the pony Good work. I asked about buying 4 new tires. Hope to hear when your next "discount" might be coming, and which tires you recommend. Thanks! More

by cliffcrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Apr 10, 2020 -

Castle Rock Ford responded

Thank you so much for your feedback! We are thrilled that you found your experience with us to be a positive one at Medved Ford. We will do our best to keep you appraised of discounts and look forward to seeing you again!

April 10, 2020

Required maintenance Brake pads and Alignment Very friendly and professional. Recommendation was to save money now by getting more miles out of my rear brakes and get the rear changed at a lat More

by David S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Apr 11, 2020 -

Castle Rock Ford responded

Hello David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Medved Ford.

April 10, 2020

Ford Explorer 2016 Service Visit - 5* I appreciate the effort that Susan and the mechanics provided. She always goes the extra mile to make sure it is a seamless process and done on time! More

by CRAudi16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Apr 10, 2020 -

Castle Rock Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan and the service team took good care of you. Thank you again for choosing Medved Ford, we look forward to having you as one of our valued customers for many more years to come!

April 08, 2020

No problems. No problems with anything, from scheduling appt. to picking up vehicle when completed. Noah was very cordial and reached out as necessary during the p More

by JBurgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
Apr 08, 2020 -

Castle Rock Ford responded

We are very happy to have provided you with such a positive experience! Noah is one of our best team members and we are so glad that you were able to work with him. We sincerely value your business and look forward to your next visit.

April 01, 2020

Recall service During these "trying times", the Service Department was extremely helpful, efficient, and professional. They went above what I was expecting to corre More

by vanandjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service coordinator, Rental car coordinator, Jeff--technician
Apr 01, 2020 -

Castle Rock Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy that we could accommodate you and your vehicle during these trying times. We appreciate your business. Please stay healthy! Your friends at Medved Ford.

March 28, 2020

Recall/install auto dime device Susan was more than helpful and the service department was quick and efficient. This was a factory recall for the auto dim device for my F-150. More

by dakatak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan and service tech
March 24, 2020

John Garrard was my salesman and he was great along with the rest of the team at Medved. Would come back tomorrow If I needed another vehicle. More

by jacobklock13
Recommend Dealer
Yes
Employees Worked With
John Garrard
March 19, 2020

John was a huge help with me buying my truck. Very patient and kind. I will definitely be requesting him for any other car/truck purchase. More

by Lsandell77
Recommend Dealer
Yes
Employees Worked With
John Garrard
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