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Castle Rock Ford
Castle Rock, CO
1,156 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
The Best Ford Service in Castle Rock, CO
Castle Rock Ford is your destination for the best Ford Service in Castle Rock, Parker, Lone Tree, and Castle Pines. Whether your Ford needs simple routine maintenance or a more in-depth service, you'll find great ways to save here. We also offer service coupons for genuine OEM and Ford-approved parts and accessories. Our certified Ford Technicians can handle all ranges of Ford Service such as synthetic oil changes, diesel oil changes, tire rotations, and alignment services. Our Certified Ford Tire Department carries a variety of Ford Tires to keep your car or truck driving smoothly. See why Ford Service at Castle Rock Ford is where consumers are happier than anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,156 reviews
October 30, 2023
While the sale of the truck went ok, I don't like to give ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need to have the truck serviced there. If the service is good then I'll give a full review and recommendation. I'm hoping it doesn't take more than a couple of weeks to make an appointment and that it won't take long while I'm there but that's what I rate. More
by mecormier99
Verified CustomerEmployees Worked With
Alex M,
October 29, 2023
Everything was fine, jimmy and Dillon did a great job. Everything went smoothly for us . Everything went smoothly for us . More
by 951connell
October 27, 2023
They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More
by mundona
Employees Worked With
Gary , Rob
October 27, 2023
John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More
by maccormack77
Employees Worked With
Justin Wesbrook, John Garrard
October 27, 2023
Alina McKinney and the staff she works with were great. She was very courteous and answered every question I had. She was very courteous and answered every question I had. More
by pkford0
Employees Worked With
Other Employees :
Alina McKinney, Steven Crawford, John Garrard
October 27, 2023
I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castle Rock Ford to get my vehicle serviced. More
by troy.dangelo
Employees Worked With
Finance Department
