Castle Rock Ford

Excellent new car experience Excellent customer service and satisfaction to every detail, our sales person Robert Duval went that extra step to a very positive experience in this Excellent customer service and satisfaction to every detail, our sales person Robert Duval went that extra step to a very positive experience in this purchase. More

Our Whirlwind Ranger Buying Experience!! We knew Ford Rangers were hard to come by, because of their high demand, so when Shawn O'Neill let us know Medved had some in for a test drive on a We We knew Ford Rangers were hard to come by, because of their high demand, so when Shawn O'Neill let us know Medved had some in for a test drive on a Wednesday, we figured we would test drive one, put in a requested order, and maybe get one in 10 weeks. That has always been our experience ordering our F-350 diesel, F-250 gas, and an Explorer, through other dealerships in other states we have lived in. We were more than pleasantly surprised--Shawn knew everything about that Ranger! We didn't even need to go home to think about it. Shawn researched everything that we wanted on the truck, put in a query on the computer, found our EXACT truck in the region on a Wednesday, had it delivered; we took our money to Medved on Thursday; Medved had the truck over to Linex on Friday morning for a Bed liner spray, and we picked up the Ranger THAT VERY FRIDAY AFTERNOON. It is a great vehicle to tow behind an RV. We've taken our F-250 truck to Medved for scheduled maintenance, tires, etc--and really like the crew in the service department. Now, we can add the Medved sales crew to our list too- Roger, the sales manager kept on top of the process, Shawn did all the "heavy lifting", and Alex in finance made sure the paperwork was completed smoothly. Everyone was professional, courteous, and had empathy toward us car buying customers--to make sure the experience was memorable in a good way! More

I love my new car! Shaun was awesome and knowledgeable regarding the vehicles I looked at... I ended up purchasing a year old vehicle that met all my needs and then some Shaun was awesome and knowledgeable regarding the vehicles I looked at... I ended up purchasing a year old vehicle that met all my needs and then some. What a great experience it was! Thank you for making it happen for me! More

Purchased TWO cars from here!!!! Great place to BUY. Saylor Kendall was great to work with. I highly recommend working with him. He answered all of our questions, took the time to show us the details of Saylor Kendall was great to work with. I highly recommend working with him. He answered all of our questions, took the time to show us the details of our cars and really just had patience with what we were asking for in both our cars. It was more about what we wanted instead of what they wanted to sell us. I would definitely recommend buying from here. They made it so comfortable for us with our high anxiety of purchasing to cars. Thank you Saylor!!!! Go to him for all your needs. More

Sales & service Timely Repair and excellent customer service; friendly and helpful staff; comfortable place to relax and/or work; offered beverage and securing altern Timely Repair and excellent customer service; friendly and helpful staff; comfortable place to relax and/or work; offered beverage and securing alternative transportation during repair of truck. More

Purchase new F150 I started on Medved's web site and sent a message for a quote. I was contacted by the sales manager shortly after to set up an appointment and test dr I started on Medved's web site and sent a message for a quote. I was contacted by the sales manager shortly after to set up an appointment and test drive. I met Kendall Saylor the following Saturday morning and as promised, the truck was ready for my inspection and test drive. Kendall was very thorough and patient with my multiple questions. Throughout this process there was no pressure and everything was very transparent. I would definitely recommend Kendall and Medved for a new vehicle. More

Purchase of F-150 Lariat Excellent salesman and young man. Friendly, knowledgeable and non pressuring. Goes the extra distance for the customer and stays in constant contact. Excellent salesman and young man. Friendly, knowledgeable and non pressuring. Goes the extra distance for the customer and stays in constant contact. I highly recommend. More

New Blue Escape awesome experience. They went above and beyond to get me what I wanted for the price I needed. This is my third vehicle from Medved awesome experience. They went above and beyond to get me what I wanted for the price I needed. This is my third vehicle from Medved More

Shawn sold us the perfect car! My girlfriend and I recently were interested in buying a new or newer Ford Mustang convertible. Without doing much research, I called down to Medved C My girlfriend and I recently were interested in buying a new or newer Ford Mustang convertible. Without doing much research, I called down to Medved Castle Rock and Shawn picked up the phone and introduced himself. I saw on cars.com that they had a 2018 convertible with red interior and a 5.0 liter engine. He checked to make sure it was still on the lot and said come on down and we'll do a test drive. Within minutes of being on the lot and introducing himself in person he handed us the keys and told us to enjoy our test drive. We were gone for maybe about 20 minutes or so and came back, and we absolutely loved the car. That day we gave a deposit that was fully refundable and we had one week to decide while we test drove other vehicles in the state. During that one-week deposit Shawn texted us regularly to see how we were doing and if we had any questions he could answer. Even though Shawn had a personal situation that happened which led him to fly out of state, he still was texting us to make sure we were being taken care of. That following Monday we drove back down to Castle Rock from Denver metro area, did another test drive and absolutely knew that was the car. We negotiated for maybe about 10 minutes and within an hour and a half we drove away with our brand new car. I would definitely buy a car again from Shawn and he made the process very easy going and we did not feel pressured at any time. Thanks again for the great car buying experience! More

Over and above great service. My escape needed new tires. I brought it in for new tires and a trip checkup. Nicky helped me with the tire selection and got me in the same day for My escape needed new tires. I brought it in for new tires and a trip checkup. Nicky helped me with the tire selection and got me in the same day for my tires and my trip ready check. More