
Castle Rock Ford
Castle Rock, CO
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Great service I need some coupons I was satisfied with the maintenance and the short time I had to wait. No I was very helpful and informative. I will bring all my cars to med bed they I was satisfied with the maintenance and the short time I had to wait. No I was very helpful and informative. I will bring all my cars to med bed they do a good job in a timely fashion and I appreciate their professional Lizum please send me coupons thank you. More
Excellent Car Buying Experience I was looking for a new car for my wife and spotted some possibilities on the internet. Even before I arrived at the dealership, the staff was except I was looking for a new car for my wife and spotted some possibilities on the internet. Even before I arrived at the dealership, the staff was exceptionally responsive and very friendly. Kendall Saylor, in particular, was very nice, courteous, and, during the wait for the paperwork, very entertaining. I'll never think of the Navy the same way again 😂. He kept me informed at every step and was professional, kind, and gracious. I would definitely recommend Medved to anyone looking for a vehicle! More
Service Went in for an Oil Change, added a Tire Rotation. The team completed my request and let me know other issues that needed attention but there was no p Went in for an Oil Change, added a Tire Rotation. The team completed my request and let me know other issues that needed attention but there was no pressure to have the work completed, love that. More
Customer Service I ordered a hard lid for my 2018 F150 Crew Cab. The service director, parts manager, and installer did a terrific job. I will be back! I ordered a hard lid for my 2018 F150 Crew Cab. The service director, parts manager, and installer did a terrific job. I will be back! More
Love MedVed Robert Duval you made my buying experience amazing! I love my new car and I thank you again for the fast and easy service!Appreciate it! Robert Duval you made my buying experience amazing! I love my new car and I thank you again for the fast and easy service!Appreciate it! More
Kendall Saylor found the F-150 I wanted fast & no hassle. Kendall listened to what we were looking for and found it for us quickly without a hassle. The price we agreed on was very competitive and, once agai Kendall listened to what we were looking for and found it for us quickly without a hassle. The price we agreed on was very competitive and, once again, without a hassle. The test drive convinced me that the V6 with twin turbos and a 10 speed transmission delivers excellent performance even in a full size pickup at Colorado's elevation. As or more important than acceleration, the brakes did an excellent job in bringing the F-150 down from highway speeds to a stop FAST. More
Great expierence I had my vehicle totaled and needed to buy another vehicle...due to the recommendations of my friend Jody she recommended Medved to me. The salesman I had my vehicle totaled and needed to buy another vehicle...due to the recommendations of my friend Jody she recommended Medved to me. The salesman I worked with was Sean O’Neill and he was very patient, gave me a great price, great customer service and I ended up walking out with a new car. The manager Brad was also very patient with me and he assisted with the deal and I thought that was treated more than fair. I am a person that is very loyal to the same dealership as long as I have trust with them and now I found my dealership . More
Service dept. Ford Medved always does great work on my vehicles. From the young lady in the front office, to the service techs doing the work on the vehicle. Great job! Medved always does great work on my vehicles. From the young lady in the front office, to the service techs doing the work on the vehicle. Great job! More
Great Experience We have been 'shopping' for a new truck for about 3 years. I love my 20 year old truck but it was time for an upgrade. We went back and forth between We have been 'shopping' for a new truck for about 3 years. I love my 20 year old truck but it was time for an upgrade. We went back and forth between different brands and settled on a 2018 Ford based on the incentive program and the excellent rating from Consumer Reports. We were looking online for the model and package that we wanted and settled on Medved. I was shocked, but, we were able to make the purchase online! We couldn't get to Castle Rock until Monday but Robert said he would deliver the vehicle to us in Pueblo Saturday night. How crazy is that? We signed the paper work in our dining room and they left us a truck in the driveway. Everything was explained to us and it has worked out great so far. We received an email with videos and manuals on the vehicle specifics that will be useful. My only concern is we didn't receive a copy of the contract we signed for the extended warranty. We purchased it extra because we were told it had some really nice features. We would just like to get a copy of it so we know what those are! All in all, a great truck, great price, great customer service! We hope the future maintenance and service part goes as smoothly. We would definitely work with Robert again. More
Robert Duvall - an HONEST salesman! I just bought a truck from Robert Duvall at Medved Ford. He was pleasant, really listened to my wants and needs in a vehicle, and went well beyond wha I just bought a truck from Robert Duvall at Medved Ford. He was pleasant, really listened to my wants and needs in a vehicle, and went well beyond what I expected in order to find me the perfect truck. There was NO pressure to buy and no haggling over prices. I told Robert that I wanted a fair deal, and no "back and forth" BS figuring out the price of the vehicle. Robert was EXTREMELY knowledgeable about the vehicles I looked at! After the sale, Robert spent over an hour with me, in the truck, showing me all the bells and whistles, and making sure my phone was set up correctly to communicate to the truck (i.e. Bluetooth for hands free phone, and Apps). I HIGHLY recommend Robert and the rest of the Medved Staff (Brad - the sales manager who helped find me possible vehicles to look at, and who did a lot of the paperwork. A.J. - the no pressure finance guy who closed my deal). This wad the best buying exprience I've EVER had!!! More