Castle Rock Ford

Excellent! Great response. Robert vey professional! He called me within 30 minutes. We discussed vehicle. I told him my terms and that he went to work on getting Great response. Robert vey professional! He called me within 30 minutes. We discussed vehicle. I told him my terms and that he went to work on getting it done. Dealership committed to deal. Found good financing. F&I Mgr also very professional and quick on paperwork. The biggest thing that brought me to the dealership has been Nickey( I think is her name) in Ford Lube area. Otherwise would have never been there. Ford store has it together. Great team all around! Can’t say that unfortunately for the Jeep store. It’s a train wreck! More

Knowledgeable salesman John Cook took the time to highlight the accessories on the car I was looking at. He really knew the car and that helped me decide to make the purcha John Cook took the time to highlight the accessories on the car I was looking at. He really knew the car and that helped me decide to make the purchase. I feel like I got a fair deal and I look forward to using the Medved service going forward. More

Great Dealership and Sales People I have been going to MedVed for almost five years to have all service performed on my 2011 Expedition. Might mention that service and Quik Lane are a I have been going to MedVed for almost five years to have all service performed on my 2011 Expedition. Might mention that service and Quik Lane are awesome. However, the time came for me to get a new vehicle. I went to MedVed and Robert Duval, salesman, showed me a few Explorers. I liked him instantly because he was not pushy but very helpful and knowledgeable. So, about a month and a half later, got in touch with Robert Duval again. He made the deal happen and got me the car I wanted. He was on top of everything through the entire process. I would recommend him to anyone. More

tire inflaion indicator and water leak from rear area came in on Saturday morning w/o appointment and service manager got car assigned right away to technician to check tires and for leaks. 30 minutes la came in on Saturday morning w/o appointment and service manager got car assigned right away to technician to check tires and for leaks. 30 minutes later technician was finished and explained to me reason for tire indicator was caused by low pressure and no nails and saw no leaks but explained water condensation does occur in rear due to exhaust condensation. Very clean and peaceful waiting room and service bay area. Left feeling I will return to this location anytime I have service needs. More

Great Dealer Went to Medved after a bad experience with Phil Long Chapel Hills, Colorado Springs. I worked with Don and Kevin and both were very helpful...got the Went to Medved after a bad experience with Phil Long Chapel Hills, Colorado Springs. I worked with Don and Kevin and both were very helpful...got the truck I wanted and matched a prior offer....all hassle free and no stress. Will be going there again in the future for car buying..the short drive is with it instead of dealing with Phil Long in the Springs. More

Thank you Excellent service always with Nicole Fast lane have been working with Nicole for the past 3 years. She ias always friendly remembers each time. Than Excellent service always with Nicole Fast lane have been working with Nicole for the past 3 years. She ias always friendly remembers each time. Thank you More

Best car buy I've ever had When it comes to customer service, Michael Leininger is hands down the best! There hasn't been a part of the process, thus far, where he hasn't excell When it comes to customer service, Michael Leininger is hands down the best! There hasn't been a part of the process, thus far, where he hasn't excelled beyond my expectations! He is definitely my go to for all my car buying needs, and always treats me with so much respect. I would definitely recommend him and his team to anyone who is looking! More

Took the time to explain features of new Expedtion We purchased an Expedition with all the bells and whistles. They took two hours to explain it all and made sure we were comfortable with the car befo We purchased an Expedition with all the bells and whistles. They took two hours to explain it all and made sure we were comfortable with the car before we left the dealership. Most importantly, they kept their promises made during negotiations .....a very positive experience for a couple that made their living doing just that. More

Amazing sales team Professional and delightful to work with and made the experience smooth. Inventory was great, and the team helped me navigate a challenging situation Professional and delightful to work with and made the experience smooth. Inventory was great, and the team helped me navigate a challenging situation I was in! More

Great car buying experience I have purchased more cars than I probably needed, but believe I'm well versed in the process. Medved was a very pleasant experience. Considering Ry I have purchased more cars than I probably needed, but believe I'm well versed in the process. Medved was a very pleasant experience. Considering Ryan is a new salesman, he had honesty and integrity that is not found in most dealerships. He was very in-tune to what I was looking for and made certain all my wants/needs/must haves were met. Brad, the sales manager, was dedicated to my financial concerns and made every attempt to find me what I wanted/needed/could afford in a new truck. The whole process took several weeks, but everyone went above and beyond to find me a new truck making that made it easy to trade in my current truck. I would highly recommend this dealership. More