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Castle Rock Ford
Castle Rock, CO
1,156 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
The Best Ford Service in Castle Rock, CO
Castle Rock Ford is your destination for the best Ford Service in Castle Rock, Parker, Lone Tree, and Castle Pines. Whether your Ford needs simple routine maintenance or a more in-depth service, you'll find great ways to save here. We also offer service coupons for genuine OEM and Ford-approved parts and accessories. Our certified Ford Technicians can handle all ranges of Ford Service such as synthetic oil changes, diesel oil changes, tire rotations, and alignment services. Our Certified Ford Tire Department carries a variety of Ford Tires to keep your car or truck driving smoothly. See why Ford Service at Castle Rock Ford is where consumers are happier than anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,156 reviews
October 26, 2023
Nych was honest and communicated. He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty More
by LAZYHRANCHCO
Verified CustomerEmployees Worked With
Didn’t work with any of those
October 26, 2023
Everyone has your best interest in mind. Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be asking for Elva next time I visit. More
by UCOSUDAD
Employees Worked With
Elva - PHENOMENAL
October 26, 2023
Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were looking for in a vehicle. She secured the deal, got us a great price on our trade-in and helped with all the details that go along with the process. Justin was the Closer and was also friendly, professional and efficient. We would recommend Castlerock Ford to our friends and family. More
by bethwslc
Employees Worked With
Allina / Justin
October 25, 2023
Gary Clayton was awesome to work with. Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castl Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castle Rock Ford from now on! More
by nymandw
October 24, 2023
Alex was most attentive and helpful throughout the entire process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly recommend, Alex, and Castle Rock Ford to anyone! More
by DMILLER425
Employees Worked With
Alex
October 24, 2023
Great experience right up to the sale and they added almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got jacked. Won’t buy there again. More
by nate.ngk
Employees Worked With
Amber Patrick
