Castle Rock Ford

Problem solved Mel did a great job of repairing a problem another Ford dealer just blew off. Shows what a little caring can do. Thanks Mel & the tech who worked on t Mel did a great job of repairing a problem another Ford dealer just blew off. Shows what a little caring can do. Thanks Mel & the tech who worked on the car. More

Recall and quick lane The young service lady exceed my expectations. All the parts for the recall were there waiting. I was expecting to hang out at the dealer for 8 hrs an The young service lady exceed my expectations. All the parts for the recall were there waiting. I was expecting to hang out at the dealer for 8 hrs and it was completed in 4 hrs. Total surprise. More

Purchase of a new Ford Transit van My experience purchasing a new Ford Transit 250 was nothing short of great! The staff was very helpful, not pushy and worked with me to get the vehicl My experience purchasing a new Ford Transit 250 was nothing short of great! The staff was very helpful, not pushy and worked with me to get the vehicle I wanted at a monthly payment that worked for my budget. Kendall Saylor was our sales person who made the process enjoyable and efficient. I highly recommend heading to Medved and working with Kendall to buy your next Ford! More

Above & Beyond Salesperson Long story short we bought a Ford Escape in 2017 that was a lemon. Our original sales person, Shawn O'Neill, helped us get a "buy back" and replacemen Long story short we bought a Ford Escape in 2017 that was a lemon. Our original sales person, Shawn O'Neill, helped us get a "buy back" and replacement vehicle at NO additional cost to us. He was phenomenal and helped every step of the way - even on his day off! The buy back was a long process because of Ford Headquarters NOT MedVed Ford. We were frustrated with Ford BUT with Shawn and MedVed Ford on our side everything worked out and we ended up with a new car! Lemons happen at no fault to the dealership and Shawn's help made all the difference! More

Quick oil change service Best Ford dealership I've dealt with! Had many bad experiences at other Ford dealerships. I will not go anywhere else from here on. Great service!! Best Ford dealership I've dealt with! Had many bad experiences at other Ford dealerships. I will not go anywhere else from here on. Great service!! More

Purchased new 2018 Ford 150 Purchased new truck(2018). Ordered special items so truck had to be made for me.My sales contact was Shawn Oneil. He is very knowledgeable and was ver Purchased new truck(2018). Ordered special items so truck had to be made for me.My sales contact was Shawn Oneil. He is very knowledgeable and was very easy to work with. The time span to make the truck was quoted as 8 to 10 weeks and arrived in that time span. Shawn kept me informed as to the status of the truck. I am very pleased with the dealership,Shawn and every one I came into contact with. Ask for Shawn if you are on the prowl for a new vehicle. JIM More

Quick and easy Everything was quick and easy did not take much of my day. Everyone was kind and helpful and everything was fixed and quick thank u Everything was quick and easy did not take much of my day. Everyone was kind and helpful and everything was fixed and quick thank u More

Efficient and fast oil change Ford QuickLane lives up to it's name. I arrived towards the end of the day and they were able to get my car in and completed quickly. The office sta Ford QuickLane lives up to it's name. I arrived towards the end of the day and they were able to get my car in and completed quickly. The office staff was extremely kind and helpful. More

Great Buying Experience: F-150 Platinum - D.S. Medved Ford and especially, Andy Stumpf did an awesome job helping me purchase the right vehicle. The dealership is very easy to locate. It's not too Medved Ford and especially, Andy Stumpf did an awesome job helping me purchase the right vehicle. The dealership is very easy to locate. It's not too small, not too big. Very good selection of Ford vehicles. Andy Stumpf was very approachable. He listened to my needs.. He was very patient. He and his Sales Manager worked together as a team to earn my business. At no point did I ever feel rushed, pushed or pressured into anything I wasn't comfortable with. After just few back and forth, we shook hands and closed the deal. It was a straightforward as one can imagine. The finance department did a nice job too. I would recommend Medved Ford over any Ford dealer in the greater Denver/Castle Rock/Colorado Springs area. Go see Andy Stumpf and his team and you'll be delighted. Thanks for the great experience. D.S. More

service department This team does a great job. I highly recommend them. I've done business with several Ford dealers in the area and this team is by far the best. Than This team does a great job. I highly recommend them. I've done business with several Ford dealers in the area and this team is by far the best. Thank you. More