Castle Rock Ford

Extremely Helpful Service My Ford Truck key was not working and service immediately ordered a new one and programed for my truck - very helpful people. Thank you Susan and Jon My Ford Truck key was not working and service immediately ordered a new one and programed for my truck - very helpful people. Thank you Susan and Jon. More

Greay vehicle purchasing experience. I reached out through the internet just checking on what my vehicle would be worth. I received a follow up e-mail along with a phone call that was a I reached out through the internet just checking on what my vehicle would be worth. I received a follow up e-mail along with a phone call that was a " no pressure sale,after a week long period I scheduled an appointment with Michal Lenninger and he showed me several vehicles and was extremely informative on each vehicle. There was never any pressure sales at any point. I chose and test drove my vehicle of chose and ended up purchasing a used 2015 F-150. Mike was with me through the whole experience of negotiating and finance. Mike then answered any all questions of how the truck functions. Overall good experience on a vehicle purchase. More

No hassle, no pressure. Ordered a new truck through Shawn O'Neill and Kendall Saylor. We went to Medved after getting the runaround from Phil Long Ford at Chapel Hills. Shawn Ordered a new truck through Shawn O'Neill and Kendall Saylor. We went to Medved after getting the runaround from Phil Long Ford at Chapel Hills. Shawn and Kendall were in close contact with me throughout the entire process. on the day we picked it up, they had it ready with no surprises. We were in and out in about an hour, including the time Shawn spent educating us on the features of the new truck. By far the easiest car buying process we have dealt with with no shady gimmicks. More

Excellent Service Medved Ford was accommodating with my schedule. They priced out the accessories I was interested in. They were very professional and experienced. M Medved Ford was accommodating with my schedule. They priced out the accessories I was interested in. They were very professional and experienced. Medved Ford is a distance from my home, they are well worth the travel time. Thank you. More

Ford Escape Would never buy from the Springs again,Will gladly drive extra miles to Medved to purchase a new car.Called ahead about car and they had exactly what Would never buy from the Springs again,Will gladly drive extra miles to Medved to purchase a new car.Called ahead about car and they had exactly what we were looking for. More

Hlpful, friendly staff I purchased a car here after visiting another area Ford dealership. I thought the staff here were friendly, helpful, and nicer than at the other deale I purchased a car here after visiting another area Ford dealership. I thought the staff here were friendly, helpful, and nicer than at the other dealership. More

The best service This was my first service after purchasing a pre-owned vehicle here, and I was treated like the most important client in the world even though my firs This was my first service after purchasing a pre-owned vehicle here, and I was treated like the most important client in the world even though my first visit was free. No pressure to pay for unnecessary things. More

Service Everything went great. Did the work in a timely fashion. Love the shuttle service he was very kind. Definitely will use this again. Thank you Everything went great. Did the work in a timely fashion. Love the shuttle service he was very kind. Definitely will use this again. Thank you More

Very Happy Customer I brought my very newly bought 2011 Chevy Silverado in because of a check engine light flashing. I was very bummed as it was new to me . Talked to Tim I brought my very newly bought 2011 Chevy Silverado in because of a check engine light flashing. I was very bummed as it was new to me . Talked to Tim in Service and he jumped right on it , said it was a cracked spark plug . He told me they were all to be replace by 100,000 miles so he said he replaced all of them including the cracked one free of charge . And i picked it up before lunch , it runs great . And the service was phenomanal More

Great Experience - In the end The reason I’m giving this a five star review is mainly because Rob Duval was a great salesman to work with, friendly and answered all my questions. U The reason I’m giving this a five star review is mainly because Rob Duval was a great salesman to work with, friendly and answered all my questions. Unfortunately things started to go down hill once the finance department took over. Michelle was extremely unfriendly and should not be dealing with customers on a regular basis. However, when all was said and done, Medved stepped up and made things right. All and all, a good experience and I’ll be back for my next truck... More