Castle Rock Ford

Great Experience - In the end The reason I’m giving this a five star review is mainly because Rob Duval was a great salesman to work with, friendly and answered all my questions. U The reason I’m giving this a five star review is mainly because Rob Duval was a great salesman to work with, friendly and answered all my questions. Unfortunately things started to go down hill once the finance department took over. Michelle was extremely unfriendly and should not be dealing with customers on a regular basis. However, when all was said and done, Medved stepped up and made things right. All and all, a good experience and I’ll be back for my next truck... More

Excellent Service Alec was outstanding. Kept me informed, discussed options, provided pricing as needed, and thorough. Really well done!! Have driven the car for a c Alec was outstanding. Kept me informed, discussed options, provided pricing as needed, and thorough. Really well done!! Have driven the car for a couple days and have had no issues. A bit pricey but worth it. More

Great service.. thanks to carol ferguson for getting me a good price on my new truck .. and thanks to all the employees of medved for the good service I "ll recomend thanks to carol ferguson for getting me a good price on my new truck .. and thanks to all the employees of medved for the good service I "ll recomend medved on castle rock co. thanks.. More

Excellent Service Kendall Saylor was knowledgeable and he put me at ease. . He worked hard to get me the right price point. Later he took the time to explain how to ope Kendall Saylor was knowledgeable and he put me at ease. . He worked hard to get me the right price point. Later he took the time to explain how to operate all the bells and whistles on the beautiful Escape. I left with knowledge and assurance that if I had any questions they were there to help. I am glad I shopped locally at Metved Ford in Castle Rock! More

Easy purchase Used a build sheet to order just what I wanted as opposed to buying one on the lot. Kendall Saylor was outstanding in knowledge and patience. The wif Used a build sheet to order just what I wanted as opposed to buying one on the lot. Kendall Saylor was outstanding in knowledge and patience. The wife and I met and discussed a F350 on four separate occasions before the actual ordering of the truck. At 69 years young I have had many vehicles through the years and this has been the best experience with any sales person to date. To all that ask after seeing my new truck, the response is...go see Kendall More

Great Service!! Everything was great. The staff are friendly and everyone is walking around with a smile. They new exactly what my truck needed and handled it while I Everything was great. The staff are friendly and everyone is walking around with a smile. They new exactly what my truck needed and handled it while I was working. The truck was completed by the time I got back to the shop. More

Great Experience Steve Kiyan was great! We got the best possible deal with no hassles. He knew the car well and was very personable. Thank you very much. Steve Kiyan was great! We got the best possible deal with no hassles. He knew the car well and was very personable. Thank you very much. More

Great Sales Experience We walked into Medved Ford in Castle Rock after having spent a full day prior at other Denver Metro Area Dealerships. We met Shawn O'Neill and subse We walked into Medved Ford in Castle Rock after having spent a full day prior at other Denver Metro Area Dealerships. We met Shawn O'Neill and subsequently Sales Manager Tavis Hagans. We presented Shawn with our purchase capabilities and limitations. We allowed him with some flexibility in the vehicle options and he and Tavis worked within those limitations. They found what we wanted and within our specifications. Not only that, they made us a deal that we were happy with. My wife and I had a pleasurable experience. I have to say that Shawn is extremely knowledgeable about the vehicles. He provided us with the best post purchase vehicle explanation of the vehicle features that I have ever received. He was precise and quick, speaking as if he had made the car himself, but in a way that made you feel great about the purchase. This was one of the most stress free purchases of a vehicle that we have ever made. Beyond that, I found both Shawn O'neill and Tavis Hagans to be honest and sincere. They are both completely approachable, knowledgeable and likeable. We will totally seek them out for our next vehicle purchase. It's one thing for someone to find a car brand they like or a dealership they like, but we have found two people in sales that we really like. Thumbs UP! More

Very positive buying experience Our salesman Steve Kiyan was very nice and knowledgeable about the F150 series. Kept us informed of the next steps during the buying experience. Highl Our salesman Steve Kiyan was very nice and knowledgeable about the F150 series. Kept us informed of the next steps during the buying experience. Highly recommend Steve. More

Got me in for oil change/tire rotation on stop in basis Service was prompt and got me in right away on drop in basis. Girl at desk very friendly. Best to come in as a drop in after 1:30pm in the day. Service was prompt and got me in right away on drop in basis. Girl at desk very friendly. Best to come in as a drop in after 1:30pm in the day. More