Castle Rock Ford

fast oil change Friendly service,..no complaints. Will be back next month with my Ford Escape to get an oil change and new tires. I like the coupons that are sent t Friendly service,..no complaints. Will be back next month with my Ford Escape to get an oil change and new tires. I like the coupons that are sent to me. More

Lots of help selecting the right truck for me I bought a truck from Castle Rock Ford in 1994. The people were great, so I decided to look at Medved Ford in Castle Rock to see if they carried on wi I bought a truck from Castle Rock Ford in 1994. The people were great, so I decided to look at Medved Ford in Castle Rock to see if they carried on with the service and help. I was very pleased to find that The folks at Medved provided the help I needed to buy the best vehicle to fit both my needs and my desires. Eric Cody did an outstanding job presenting all the options available to me and worked with me to match an existing vehicle to what I both needed and wanted. I highly recommend Eric if you are in need of a vehicle. He will find it for you and help you buy it. Eric was very responsive to my emails and my calls. He worked very hard for me to complete the purchase and I am very happy with the truck I bought. Greg Sudkamp More

A VERY pleasant low pressure experience. The salesman, Jesse, that we were lucky to work with was very informative about the products & very personable. He had a a way of making the process f The salesman, Jesse, that we were lucky to work with was very informative about the products & very personable. He had a a way of making the process fun. Everyone we met from managers to service staff were very helpful. We test drove cars from Ford, GMC & Buick & found that all the facilities were very customer oriented. More

Oil change The service I received was very good. The staff at the office was knowledgeable and friendly, but the price for a standard oil change was expensive. The service I received was very good. The staff at the office was knowledgeable and friendly, but the price for a standard oil change was expensive. More

Professional Service Quick Lane very professional, helpful, and courteous. I arrived on a Sat because of a dead battery. No appointment. Nicole brought my Mustang in and q Quick Lane very professional, helpful, and courteous. I arrived on a Sat because of a dead battery. No appointment. Nicole brought my Mustang in and quickly had it looked at. Needed a new battery. She looked up the history and battery was still under warrantee. Had time for an oil change and was out quickly. When I got back home I noticed the rocker panel trim under the driver's door was hanging. Clips were broken towards the rear. I thought it was accidentally broken on the lift during servicing. I called Nicole and she was very nice and said bring it back in and they'll fix it. I scheduled it for Wednesday. Went back on Wednesday morning and got right in. They showed me all the clips were either broken or about to break on both sides of the car due to wear and tear. They were going to fix the broken ones on the driver side for free. Knowing the rest would probably break soon I asked Nicole to replace all of them on both sides and I'd pay for all of them. Nicole quickly got the work done and even got me a discount on the labor. Nicole was always very nice. She never made me feel as if I was in the wrong even though I mistakenly thought they broke the clips. Other service centers can make you feel like you're on the defensive, but Nicole was always sincerely friendly and just wanted to help. Really appreciated her efforts and it was a pleasure working with her. More

Excellent As in the past, Medved was very attentive and Joel did an outstanding job in getting us in the car we wanted. I would give him an A plus plus, very go As in the past, Medved was very attentive and Joel did an outstanding job in getting us in the car we wanted. I would give him an A plus plus, very good salesman to deal with and showed us what we asked for and we did the deal!! Thank you Joel for an outstanding job!!! More

Purchase of a used ford F-150 We had a very good experience at Medved Castle Rock, CO. John Garrard was our sale person and did a great job and was very professional. We think we We had a very good experience at Medved Castle Rock, CO. John Garrard was our sale person and did a great job and was very professional. We think we got a great price on the truck and it was in pristine shape when we took the vehicle. More

Medved Quick Lane - Awesome Stopped by for a quick maintenance on my new car. The team (Mike and Nickey) are great and the technician even introduced himself. Cool. Great tea Stopped by for a quick maintenance on my new car. The team (Mike and Nickey) are great and the technician even introduced himself. Cool. Great team & experience. More

maintence service Marian did a great job on my vehicle. My service was great. My car runs a lot better after having Marian work on my car. Marian did a great job on my vehicle. My service was great. My car runs a lot better after having Marian work on my car. More

Fantastic Service Ryan Pacheo was a great salesman. He brought my new ford Focus to Medved Chevrolet as it was closer to my home. I had lost my 2011 Ford Focus in a ca Ryan Pacheo was a great salesman. He brought my new ford Focus to Medved Chevrolet as it was closer to my home. I had lost my 2011 Ford Focus in a car accident and he made buying a new 2015 Ford Focus awesome as it was a hard time for me as i loved my 2011 Ford Focus. Tavis was also great as he listened and found the exact replacement car i wanted. My experience was awesome and I would recommend Medved to anyone who wants to buy a car. Thank you Ryan and Tavis More