Castle Rock Ford
Castle Rock, CO
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1,132 Reviews of Castle Rock Ford
On our first visit the 2011 Explorers was not yet available. Dimitry promised to call us when one came in, which he did within hours of the first one's arrival even though it was his day off. He mov available. Dimitry promised to call us when one came in, which he did within hours of the first one's arrival even though it was his day off. He moved us through the process smoothly, answered all of our questions and ably communicated his excitement about the vehicle. As a result the car came onto the lot and left with us in less than 24 hours. More
I recently purchased a new truck thru MedVed Ford in Castle Rock. Although they did not have the exact color/features I was looking for in their inventory, the sales manager, Steve Sigler, located a tr Castle Rock. Although they did not have the exact color/features I was looking for in their inventory, the sales manager, Steve Sigler, located a truck in another state and had it shipped in. Upon arriving home with my new truck I realized there was a serious problem, it would not fit in my garage. Unfortunately, the dealer who sent the truck sent a long box when MedVed/I had requested a short box. I immediately notified Steve who told me it would be absolutely no problem to return the truck and he would immediately begin a search for a new one. A new truck was located at a dealership in Missouri and shipped to Colorado. I had to wait a couple extra weeks, but the wait has been well worth it! The service I received from Steve was outstanding and I will certainly purchase my next vehicle thru him as well. More