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Castle Volkswagen Downers Grove

Downers Grove, IL

3.3
226 Reviews
Welcome to Castle Volkswagen Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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2020 Ogden Avenue

Downers Grove, IL

60515

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Showing 226 reviews

October 31, 2013

Andre was very helpful, informative but not pushy. Allowed us to look at vehicles in the lot without hovering over us. Much appreciated! We were also able to go on a test drive without him. This allow More

by Meg48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
October 18, 2013

the sales people were very knowledgeable and helpful. my salesperson was not pushy and understanding. i will definitely buy another car from this dealership. number one in my book. More

by volkswagon1419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kelsie stowe
September 24, 2013

The salesman was friendly and to the point with all my questions and concerns. All the staff was very professional and I would do business again with this dealer. More

by jayadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
September 24, 2013

Andre at Pugi was great to work with, he knew how to adjust to my needs and buying preferences since I knew exactly what I wanted and did everything to simplify my buying process. He is also a very fri More

by hhanjali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
September 24, 2013

I was not set on the make or model of the vehicle I was looking for when I began shopping for a vehicle. Upon arrival and through the experience at Pugi VW I was impressed with the professional and polite More

by bhanyzewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre D. Jennings
September 10, 2013

Very cordial experience. My sales associate, Andre, was friendly and helpful. I would recommend Pugi to anyone looking for VW's in the Downers Grove area. More

by pscripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
September 05, 2013

It was pleasure working with Andre. He is very knowledgeable and straightforward. I felt like I was buying a car from a friend. When it came down to negotiating, Andre did not beat around the bush More

by RonNordman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
September 05, 2013

Andre was excellent to work with and we would come back again. The price was fair for an excellent car! we bought our first car from them as well. More

by howardry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
September 02, 2013

Andre was very helpful in finding the car that was perfect for me. He stayed within my price range and he was very knowledgeable. I enjoyed working with him and he made my "first car buying experience More

by arnie684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre D. Jennings
August 29, 2013

Always I feel the difference of the well quality work done on my can when driving it back home. All staff is very professional, friendly, and helpful. Today I dropped my car in the morning for repair a More

by mievolwag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nottoli and all VW staff
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