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Castle Volkswagen Downers Grove

Downers Grove, IL

3.3
226 Reviews
Welcome to Castle Volkswagen Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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2020 Ogden Avenue

Downers Grove, IL

60515

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Showing 226 reviews

August 28, 2013

Great overall experience. Timely follow up to my questions and concerns as well as making sure I was satisfied with my purchase. Definitely, recommend Pugi More

by Hello8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Applebey
August 25, 2013

Andre Jennings was a very helpful and knowledgable salesman. We were able to get right to hart of the deal without a great deal of typical car dealership "nonsence". All of the people we were involv More

by thiessen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andre jennings
August 22, 2013

I have nothing but compliments for the service I received at Pugi VW and also from Andre Jennings. the full experience with this dealership was exceptional. The sales process was not pushy or pressured and More

by scottszcz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
August 12, 2013

buying a car here was honestly plain and simple. no nonsense negotiation, fair price for my trade and the paper work aspect was also smooth. Andre is a straight shooter who will take care of you. I w More

by akeck5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
August 09, 2013

I don't think there was a single part of my interactions with Pugi VW that wasn't below my expectations. Where to begin... I drove two hours from out of state to look at a CPO vehicle that I More

by nort0188
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre, Raluca
August 08, 2013

PUGI Volkswagon was a breath of fresh air after going through so many other car dealers .It was evident we were at the right place to buy our car as soon as we were greeted by Andre Jennings our sales pe More

by samben1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre D. Jennings
August 08, 2013

Upon inspection of vehicle, we noticed the brakes were bad, we were first told that it was condensation . Later we informed that the rotors were bad and that all 4 rotors were going to be replaced. When w More

by ernandcindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
August 05, 2013

Probably the easiest buying experience, I knew exactly what I wanted when I arrived at the Dealership. I had researched the Passat TDI SEL and received quotes from multiple dealers, Pugi beat the other de More

by billardguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre D. Jennings
August 04, 2013

went to two other dealerships and was turned off by sales staff. they acted indifferent. andre Jennings was very helpful and polite. he treated us as guests. it was a pleasure doing business with More

by jandrisen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andre jennings
August 01, 2013

Great sales person, worked very hard to get the deal done with the terms i wanted. helpful staff and finance people. good quality cars. I recommend this dealership to serious buyers. More

by andrewhanna2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
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