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Castriota Chevrolet, INC.
Hudson, FL
554 Reviews
Castriota Chevrolet has always been a family owned business. The Castriota family has been selling Chevrolets since 1979 and we are always receptive to the needs of our customers. We strive to make it as easy as possible for you to get the vehicle you desire. We would like for you to think of us as that old fashioned hometown drugstore. We have built our reputation on providing courteous, fair and honest pricing in service and in sales. Our customers appreciate the way we conduct business as proven by those that return year after year. If you are new to our dealership, we welcome the opportunity to earn your trust and your business. The needs of our customers always come first and this is not just a "philosophy posted on a wall." It is demonstrated everyday as we treat customers with respect, warmth, concern, and true interest. This same attitude continues after the sale and helps to form lasting relationships. Please come and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 554 reviews
December 12, 2015
Experience was amazing!! Everyone was really friendly and willing to work with us. Debbie went over and beyond our expectations. Would highly recommend anyone purchasing a veh Everyone was really friendly and willing to work with us. Debbie went over and beyond our expectations. Would highly recommend anyone purchasing a vehicle from Castriot Chevrolet. Ask for Debbie!!! More
by Mlander302
Employees Worked With
December 07, 2015
Excellent, Knowledgeable Our sales advisor Debbie Razzano was very helpful, knowledgeable friendly and professional. She took the time to answer all of our questions and conce Our sales advisor Debbie Razzano was very helpful, knowledgeable friendly and professional. She took the time to answer all of our questions and concerns. We also had a good experience with the financial advisor David, he took the time to explain all of our finance options in detail. Overall we had a wonderful experience at Catriona Chevrolet. More
by OnTheEdge Owner
December 07, 2015
Purchase of 2015 Corvette Debbie Razzano was my salesperson through the purchase of a Certified 2015 Corvette coupe, and she was very attentive - answering my questions directl Debbie Razzano was my salesperson through the purchase of a Certified 2015 Corvette coupe, and she was very attentive - answering my questions directly, and offering information as needed. I would definitely buy a car from this dealership through her again! More
by L Fuehrer Sr
Employees Worked With
December 04, 2015
Service work The service work I had done was finished on time, the results were completely explained to me and my experience was very good. We have been dealing w The service work I had done was finished on time, the results were completely explained to me and my experience was very good. We have been dealing with Castriota for several years (four different cars) and we have always been treated well. More
by preserve2001
Employees Worked With
Steven Parisian
December 03, 2015
Absolutely dishonest! After spending almost 6 hours in the dealership because a finance writer quit that morning, i was promised a resolution to a rebate of $750. I was due After spending almost 6 hours in the dealership because a finance writer quit that morning, i was promised a resolution to a rebate of $750. I was due the next morning (it was 8:00PM and the finance manager and I both wanted to go home). Well the Finance Mgr. quit the next morning and after 2 months of calling GM and Castriota, being PROMISED a resolution by a manager, John Jordain, and finally for the past several weeks getting no return calls; I have had to file complaints with BBB and the State Attorney General's Office. They continually fire staff, and in fact my salesman who was the only part of the dealership that did what he said he would do was also just fired. I also was treated exremely rudely by a service adviser and service manager. Should be the last place you should think about buying a Chevrolet. I heard that they once had a good reputation, but if you read their Internet site (which does not allow me to leave a review), they have of recent had numerous complaints. BUYER BEWARE!! P.S. I truly tried to resolve this issue for 2 months before resorting to these measures, but they obviously don't care More
by fsiemiet
Employees Worked With
Howard in Sales (fired); Sean in Finance (quit); John in management (don't know what happened to him)
December 03, 2015
treated like family member I always feel like I am visiting a family friend when I am getting vehicle serviced or purchasing a new vehicle. I highly recommend this dealership t I always feel like I am visiting a family friend when I am getting vehicle serviced or purchasing a new vehicle. I highly recommend this dealership to anyone. Service advisor Cathy Davidson is a true professional in her chosen field. More
by 3rd time new buyer
Employees Worked With
Cathy Davidson in service
December 03, 2015
Service was a PLEASURE Took my 2015 Chevrolet Equinox for my first oil change and my service advisor was Cathy Davidson. She did a fantastic job. So Happy with Castriota Che Took my 2015 Chevrolet Equinox for my first oil change and my service advisor was Cathy Davidson. She did a fantastic job. So Happy with Castriota Chevrolet and the courtesy of their employees. Sure proves that they all seem to like where they work. GOOD JOB ....... Jan, Hudson, Florida More
by jdaisy9402
December 02, 2015
Service is slow, but other than that 5 stars. Second vehicle purchase at castriota and both went perfect! Debbie and Terry where neither pushy or opinionated. Debbie is a great sales woman. Of cou Second vehicle purchase at castriota and both went perfect! Debbie and Terry where neither pushy or opinionated. Debbie is a great sales woman. Of course she tries to move what's on castriotas lot, but is more concerned with your needs. Both Chevy trucks I purchased had to be brought in from other nearby dealerships. They received the vehicle's in within a couple days and they were ready to go. Great job! More
by Toby99
December 01, 2015
Friendly and knowledgeable staff in each area of facility. Was given tour of facility and introduced to the staff. Shown the cars that I was interested in by knowledgeable salesperson who answered my questio Was given tour of facility and introduced to the staff. Shown the cars that I was interested in by knowledgeable salesperson who answered my questions regarding them. Was originally interested in Black Friday deals but decided on the new Chevy Trax . Steve Bretz explained all safety features which I was impressed with as my tradein was a Chevy Malibu with 5 star rating for safety. Since I have been a Chevy person for years I wanted another and was very pleased with my pick. Also liked Patrick Siborg as he explained every line I signed on delivery summary list. I felt very comfortable here and enjoyed Steve Bretz with the time he took in showing me around and his his explanation in his friendly manner. I would certainly recommend Castriota Dealership to others. More
by SenecaLady
Employees Worked With
Other Employees :
Matt,Jim Lutz, Owner: Tom Castriota{, others whose names I can't remember}Patrick Borg,, Carol Cahill
December 01, 2015
Help me find the best truck for the money Did all they could to get me in my new rig for the payment I asked for. This is my second truck from them, and I plan on buying from them in the futur Did all they could to get me in my new rig for the payment I asked for. This is my second truck from them, and I plan on buying from them in the future. More
by JeffD
