Castriota Chevrolet, INC.

A huge thank you to Steve and all the staff at Castriota for getting my brother in a new and nice ride. They worked really hard to help us with this and this is just one of the reasons why we have already p for getting my brother in a new and nice ride. They worked really hard to help us with this and this is just one of the reasons why we have already purchased 4 other cars from them. I have absolutely no complaints. From the adequate waiting time to the friendliness and great attitude of the staff, is all there. We have been to many other dealers but there is no comparison to the service we get at Castriota. More

From start to finish, this was the easiest and most pleasurable car buying experience my wife and I have ever had. Truly felt like we were part of the Castriota family. No questions were left unanswe pleasurable car buying experience my wife and I have ever had. Truly felt like we were part of the Castriota family. No questions were left unanswered. No options were not available. Just real people doing great business. I would send anyone here without hesitation. Thank you Castriota! More

Very honest and down to earth. Not trying to sell me things I really don't need. So many dealerships try to sell you the world. Saying you should do this you should do that, and on and on. He was concer things I really don't need. So many dealerships try to sell you the world. Saying you should do this you should do that, and on and on. He was concern about my safety. thank you More

We are very happy with Gary Trail for that reason---- We are very happy with Gary Trail for that reason---- 1. Very patient to communication with us because we are deaf couple. 2. He is very good We are very happy with Gary Trail for that reason---- 1. Very patient to communication with us because we are deaf couple. 2. He is very good explain and different option , really appreciate it. 3. He really good deal with us. More

I recently purchased a new Impala from Castriotta, my sales representative was Steve Schmtt. From the time we entered the showroom we were treated like Royalty by Mr. Schmitt. He was professional, frie sales representative was Steve Schmtt. From the time we entered the showroom we were treated like Royalty by Mr. Schmitt. He was professional, friendly, helpful and courteous! This is the BEST dealership I have ever dealt with. I have recommended Mr. Schmitt to all of my friends, and recently one of my friends also purchased a vehicle from him. I HIzgHLY recommend Castriotta and Mr. Schmitt! More

I WAS TREATED WITH RESPECT FROM THE MOMENT I WALKED IN THE DOOR. MY SALESPERSON, JIM, WAS GREAT. THE FINANCING TEAM WENT ABOVE AND BEYOND THE CALL OF DUTY. EVEN WHILE SIGNING THE PAPERS FOR THE NEW CAR THE DOOR. MY SALESPERSON, JIM, WAS GREAT. THE FINANCING TEAM WENT ABOVE AND BEYOND THE CALL OF DUTY. EVEN WHILE SIGNING THE PAPERS FOR THE NEW CAR, THEY FOUND A BETTER FINANCING DEAL AND CHANGED THEM ON THE SPOT. I SAVED A TON OF MONEY. THANKS!! More

Was a loyal customer for many years bought several cars cash from them. Brought a 2007 Suburban( which we bought from them , paid cash) in to be service for 3 sensors going off on May 23 2012. We were cha cash from them. Brought a 2007 Suburban( which we bought from them , paid cash) in to be service for 3 sensors going off on May 23 2012. We were charged 85.00 for this to be fixed. The problem reoccurred, we brought it back in next day May 24 2012. they could not fix the problem, only refunded half of the 85.00. We should have been refunded the entire amount as the problem was NOT fixed. We will NEVER go back. Terrible customer service & NO loyalty towards customers. More

Horrible sales Person. Asked all of the same questions that had already been answered. Had a pre approved deal and was treated like we had just stopped in. High pressure by the manager to make the purcha that had already been answered. Had a pre approved deal and was treated like we had just stopped in. High pressure by the manager to make the purchase even though they were told on several occasions that we were not comfortable and needed to discuss it first. I would never do business with this place. What a horrible experience. More

Jerry was polite and down to earth ,very helpful and helped in all ways. When noone else would help me get a vehicle Jerry got it done. It took him a couple of days ,but he came through. Highly reccomen helped in all ways. When noone else would help me get a vehicle Jerry got it done. It took him a couple of days ,but he came through. Highly reccomend this guy for all your car needs!!! Thanks Jerry for all the help!!!!!I read a poor review on him and was astonished! He was so very helpful and friendly! More

From the beginning, Jerry did nothing but insult the other dealership we went to first and my husband's credit rating. Even when I subtly asked him to stop, he persisted. The final straw was when he wan other dealership we went to first and my husband's credit rating. Even when I subtly asked him to stop, he persisted. The final straw was when he wanted MY car for a trade in instead of my husbands (we were getting him the new car, not me) and I made a comment that my next car would be a Fiat. Jerry got uncomfortably close, pointed his finger at me and through gritted teeth he proclaimed that I was wrong and should purchase American made cars. I was concerned for my safety and found him to be most unprofessional. I will be contacting the manager in the morning regarding this incident. More