Castriota Chevrolet, INC.

Sold out from under me. I had a buyers order on a used vehicle, rented a trailer to bring vehicle home and procured a bank check which I paid the fee. Only to find out the v I had a buyers order on a used vehicle, rented a trailer to bring vehicle home and procured a bank check which I paid the fee. Only to find out the vehicle was sold out from under me. A BS way of doing business. You would think once a buyers order is procured, the vehicle would be marked as sold. Seems to be another way of getting a little more money. Shameful. More

Great way to buy a fast car! David originally helped me out on the phone in my search for the exact right car I was looking for. When my wife and I came in the following morning, David originally helped me out on the phone in my search for the exact right car I was looking for. When my wife and I came in the following morning, David d was relentless in searching for the exact Camaro we wanted even when we weren't sure what we wanted ourselves. Trading in two different vehicles for one SSCamaro was a bit complicated, but Dave took it all in stride. That is one very dedicated salesman you have, and my wife and I are very grateful for a wonderful experience buying this car. The car we found was not at your dealership, and David personally went and retrieved the car for us. My wife and I have had our share of dealings with less than honest people, and it was very refreshing to work with David and the entire Castriota team. More

Excellent service David helped me get a nice car at a great price. He took care of my family and I with a smile and the commitment to help us find a car for me to go to David helped me get a nice car at a great price. He took care of my family and I with a smile and the commitment to help us find a car for me to go to work. Thank you Dave! More

auto butler damage to head light Said they will fix but did'nt. Not happy with this.Also at time of auto butler had oil change and tires rotated they didn't put the valve stems back o Said they will fix but did'nt. Not happy with this.Also at time of auto butler had oil change and tires rotated they didn't put the valve stems back on the back tires More

Excellent experience with the used car department. I called and talked to David about a truck that was listed on Autotrader. It had just been traded in, and he didnt have a lot of info on it, but he se I called and talked to David about a truck that was listed on Autotrader. It had just been traded in, and he didnt have a lot of info on it, but he sent me some pictures. I was interested and he and Chris both helped me out when I drove over an hour to look at the truck. They both went out of their way to get answers to my questions, Chris worked with the manager to get me a deal that was fair to us all. It was worth the drive to deal with such helpful sales people and get a truck I really like. More

I was taken care of starting with my phone . I had a great experience. I phoned about a specific vehicle in the newspaper ad and I walked out with a great price and vehicle. I worked with David I had a great experience. I phoned about a specific vehicle in the newspaper ad and I walked out with a great price and vehicle. I worked with David Schultz on the phone and at the dealership. He was very friendly and knowledgeable. Gary Cravens showed me the vehicle and was able to give me a great price. He helped me until the very end with understanding all my vehicle has to offer. Both salesmen treated me with courtesy and respect. This is our second vehicle from Catriona, drove 40 minutes even with a Chevy dealership in our own town. Great experience. Would recommend this dealership to others. More

Sold the car out from under me I worked a deal for a 2014 Ford Fusion and made arrangements to drive from Northwest Florida. All the plans were made and then they call to say they s I worked a deal for a 2014 Ford Fusion and made arrangements to drive from Northwest Florida. All the plans were made and then they call to say they sold the car the night before we were to finish the deal. More

A bad start but a great finish I made a 45 minute drive out to the dealership for a very specific vehicle I had in mind after speaking to them the night before and twice that day. W I made a 45 minute drive out to the dealership for a very specific vehicle I had in mind after speaking to them the night before and twice that day. When I was 10 minutes away I got a call that the truck sold. Not a good beginning. However on arrival the salesperson had over options for me and I ended up purchasing a vehicle I was very happy with. Everyone I dealt with at the dealership was friendly, courteous, and professional. I would use these folks again and recommend friends. More

Informative and very helpful Very satisfied with my purchase Deborah was very kind helpful Dave in finance was also very helpful and informative everyone in the showroom was very Very satisfied with my purchase Deborah was very kind helpful Dave in finance was also very helpful and informative everyone in the showroom was very nice and cordial More

Test Drive w/Tampa Bay Auto Show Incentive card Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol t Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol thoroughly explained the warranties & features, as well as options such as buying new vs. leasing. I wasn't referred to the website for further details. Also, Carol was very patient during the gift card rebate process although it may have seemed like I was a Test Drive Fanatic. Last month, my family and I went to the Tampa Bay Auto Show @The Tampa Convention Center Gift card rebates were given after each test drive. Unfortunately, the invitation code showed as invalid today and no record although it had been regisered after The Tampa Bay Auto show and never used at another dealership. Yet, Csrol maintained her professional demeanor. In short, I was able to use the phone to call Chevrolet's customer service. There was no record of the code. Later, The situation was resolved in order to receive the gift card. In short, Carol and the other sales associates are very hardworking and eager to help all customers. Castriota Chevrolet allows a customer to make informed decisions without the typical sales bait & switch tactics. That is my tip!! More