Causeway Ford

Car was serviced and returned to me damaged I lease a Ford Focus. A harness broke and Caueway Ford was the dealership around that had the quickest appointment. I dropped my car off on a Saturday I lease a Ford Focus. A harness broke and Caueway Ford was the dealership around that had the quickest appointment. I dropped my car off on a Saturday and was told it would be done Wednesday. Wednesday rolls around and no call. I leave a message. No return call. I call Thursday, no return call. Friday I get a call that the car is done. I go to pick it up and right away I noticed three big scratches on my drivers side door. One scratch is a dent!! I told the cashier and she told me to call in a few days (they are closed for a few days) and bring it back to get it fixed. If it wasn't for the dent, I wouldn't bother with this place again. I really do not want to drive another 45 minutes one way so they can fix their huge mistake. But I will attempt to call and hopefully they will fix this for free. Never going to this place again. Ford sucks. More

Overall experience My salesman was fantastic. He made me feel comfortable and did not pressure me in any way to make a decision. He also took the time to answer any ques My salesman was fantastic. He made me feel comfortable and did not pressure me in any way to make a decision. He also took the time to answer any questions I had. I definitely recommend going to causeway ford and ask to see toni, you won't regret it. More

Greatest Car Buying Experience Ever!! I recently purchased a 2016 Lincoln Navigator from a Lincoln Sales Consultant Jennifer Maier. Jennifer took her time with me, and choose the most PERF I recently purchased a 2016 Lincoln Navigator from a Lincoln Sales Consultant Jennifer Maier. Jennifer took her time with me, and choose the most PERFECT vehicle that she knew would fit my needs. We went over what I needed to have in my new vehicle, and she pulled it up for me. It was exactly what I had hoped for. Everything about the Lincoln is wonderful. Wallace Moore was the Sales Manager who made the process as smooth as could be. Michael Vanacore was the Finance Manager who explained everything throughly to me about my lease. I'm so happy to become part of the Causeway Family, and will definitely recommend others to Jennifer, Wallace and Michael. Great job to the entire Causeway Lincoln staff for such a wonderful car buying experience. More

Great Experience! I just bought a Honda civic from the causeway family dealership, and I couldn't be more pleased with it. What i especially found so pleasant was their I just bought a Honda civic from the causeway family dealership, and I couldn't be more pleased with it. What i especially found so pleasant was their associate Jennifer Maier. She was a great person to deal with! We did not feel pressured at all during the whole process to buy the car. She also went above and beyond to get us the exact car we desired. In all the years of purchasing cars this ranks as one of the, if not the best experience we've had.As long as Jennifer is there I would look forward to future dealings with her as well as recommending friends and family members to her. Thank you for the car and great experience! More

Carefree I told Kevin what I needed and he gave me amply time to decide between two Ford Edge cars. Great trade in deal and that day I drove my new Edge home. I told Kevin what I needed and he gave me amply time to decide between two Ford Edge cars. Great trade in deal and that day I drove my new Edge home. More

Great experience With Ms being my handicap our salesman did everything he could to accommodate my special needs. Allowing me to get in and out of the vehicle in the d With Ms being my handicap our salesman did everything he could to accommodate my special needs. Allowing me to get in and out of the vehicle in the drivers seat, the passengers seat, experimenting with me to see how easy the cargo space was and providing me with a safety pad for the rear bumper so my wheelchair and walker do not scratch it. I paid a fair price for a great car! More

Another superb dealing Two words "go there" This is the 3rd vehicle I purchased from there, two in a bout a year. The sales team went above and beyond even my expectations. Two words "go there" This is the 3rd vehicle I purchased from there, two in a bout a year. The sales team went above and beyond even my expectations. I gave them a very specific set of parameters as to what I would purchase if they found it. To my surprise Wallace Moore called me out of the blue one day and said "stop in I found your truck" I was so specific in what I wanted I thought he was kidding but to my surprise there it was. After test driving it I saw another much larger truck that I jokingly said what's the story with that one. He got the keys and said take it out. Well after the test drive I said to bad its out of my range. I was told to hold on. He came out and well to shorten the story I drove off with a beautiful Ford F150. They went above and beyond in putting me into my truck. A truck that I wasn't even in the market for but could not pass up the incredible offer. Stop in go see Wally Moore and dont be surprised if you drive away with an amazing deal. More

My Wife Loves her new car I am not the easiest of customers to please. Maybe a dealers worst nightmare in that i do bunches of homework on what I'm buying and what's available I am not the easiest of customers to please. Maybe a dealers worst nightmare in that i do bunches of homework on what I'm buying and what's available out there . If you want a Sales person that works as hard as I do when I'm making large purchases then ask for Jennifer Maier. Jen helped me find the perfect car for my wife, setup a good lease and then delivered the car to me at work. How can I ask for more than that? My wife is exceptionally happy with her new vehicle. A big thank you to Jen, Chris and all of the team down there. Now, I want an F150 Lariat (this will be my toy) and after getting such great service the first time around, I'm looking forward to working with them again. More

Misleading and Deceptive Horrible experience from the salesman to the general manager. After endless hours and verification of the value of my lease the deal on the table made Horrible experience from the salesman to the general manager. After endless hours and verification of the value of my lease the deal on the table made in good faith was not the end result on my paperwork. Scam!!! Never received any receipt for my "turned in vehicle"! When I tried to resolve the issue I left countless messages and emails and when my call was returned I was called a liar and "there was nothing they could do". I have since filed a complaint with Honda Customer Care and the Better Business Bureau. Will never recommend this dealership to anyone. More

Misleading information Customers beware. Service department is unreliable--claimed they called me before doing repairs and did not. Also told me car was ready then took me a Customers beware. Service department is unreliable--claimed they called me before doing repairs and did not. Also told me car was ready then took me and two Causeway employees at least 15 minutes to locate it. Buyers beware. Please do not purchase an extended warranty from Causeway. Restrictions apply and are geared to tie you into going there and not to another Ford dealer to have repairs performed. My family and I will no longer lease or purchase vehicles from this dealership. More