Causeway Ford

There collision center is the worst. Installed a windshield. Glass was scratched, defective, chips taken out of the hood, spacers missing. Parts flew off on highway almost caused accid Installed a windshield. Glass was scratched, defective, chips taken out of the hood, spacers missing. Parts flew off on highway almost caused accident. More

Pleasant people. Good mechanics. Honest assessment of required repairs. And six more words for minimum Good mechanics. Honest assessment of required repairs. And six more words for minimum More

As always the staff is friendly, courteous and knowledgeable. They are prompt and keep you informed at all times. Work is completed in a timely manner and car was as clean as I dropped it off. knowledgeable. They are prompt and keep you informed at all times. Work is completed in a timely manner and car was as clean as I dropped it off. More

Easy to set up service, car pick up and drop off available, ,car cleaned and vacuum, Loaner provided when needed available, ,car cleaned and vacuum, Loaner provided when needed More

Wonderful service picking up and dropping off my vehicle to my house. I appreciate that service. to my house. I appreciate that service. More

Sal, Kim and team took care of my Lincoln, as usual, with great service and on time delivery. great service and on time delivery. More

Excellent experience. Service was quick and cost was reasonable. Very satisfied with the service advisor and the work done. Service was quick and cost was reasonable. Very satisfied with the service advisor and the work done. More

On Thursday, May 8, I checked in at 8:15AM to the service department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The re department. I drove out at 10:10AM. All I had done was an oil change. Nearly 2 hours and $85.00 for an oil change. That is totally ridiculous. The reason I got was they were busy. I always go early so that hopefully I won’t get backed up. One other thing: they have what’s called truvideo which supposedly tracks where your vehicle is throughout your whole visit from “welcome” to “ready for pickup”. That didn’t work at all. Totally useless. Why even bother having it. More

I have been dealing with Causeway since before 1998. Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is need Many different people including sales and service personnel. I have especially appreciated my service managers who take time to explain what is needed. Once a service tech even came out from the shop to show me a problem. Over the decades I have had to bring in a few tough jobs but mostly routine service. Since my cars do not break down, I attribute that to the careful techs who look at everything to keep the cars running properly. I appreciate the candid outline of what service is mandatory and what matters could be postponed. They use their knowledge to help me and I appreciate it. Both cars were serviced this time and a driver returned the first car to my house and picked up the second one. Thank you Sal and Kim. More

Dawn and Rebecca are on top of their game. Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service Probably two of the best in the service industry. Always communicating with me. Clear and to the point. I would highly recommend getting your service here. Never had a bad experience. Been buying trucks and cars for many years. Have dealt with many service shops but none as good as this one. Thank you service team at Causeway from one happy customer. Sincerely Fred More