Cavalier Ford Chesapeake Square

Professional, courteous service received from Susan and Cody. Problem diagnosed and resolved. Also, enjoyed the customer service interaction from Ms. T. Edwards. Cody. Problem diagnosed and resolved. Also, enjoyed the customer service interaction from Ms. T. Edwards. More

Fast service, friendly and welcoming, always accommodating! The coffee is great! Cavalier customer for Life! accommodating! The coffee is great! Cavalier customer for Life! More

Cavalier and canceled my appointment then I got a call confirming my appointment?!? I called them back and spoke to someone else, Nick, who was extremely nice and he told me to bring my car in and he woul confirming my appointment?!? I called them back and spoke to someone else, Nick, who was extremely nice and he told me to bring my car in and he would get me in at my scheduled time. Took about an hour and I was out of there. I will make sure to deal with Nick when I go each time. More

Cavalier Ford is my favorite dealership because they always treat me good and they have the best service department always treat me good and they have the best service department More

Professional courteous non pressure approach . Eric’s video displayed real initiative and good information about the car Eric’s video displayed real initiative and good information about the car More

My husband and I recently purchased a Ford edge from this dealership and the salesman. Eric Jefferson was terrific. He went above and beyond to assist us with videos and all the Information that we needed to dealership and the salesman. Eric Jefferson was terrific. He went above and beyond to assist us with videos and all the Information that we needed to make our decision. He made himself available in our time frames for test driving. He was polite, friendly, and an overall great experience. Once we made our decision on the vehicle, he introduced us to all the other individuals at the dealership that we would need to work with regarding purchasing. Everyone was friendly, patient and informative and worked with us to come to an amicable contract. I would recommend Eric Jefferson and Cavalier Ford Chesapeake Square to anyone if you’re in the market for any Ford product More

I was met my salesman Nikolai. Nik inquired about what I was interested in and we had a nice conversation concerning my wants. He was/is very good and knowledgeable. His attenti Nik inquired about what I was interested in and we had a nice conversation concerning my wants. He was/is very good and knowledgeable. His attention to detail and my satisfaction was extremely comforting. I will recommend both Nik as nd Cavalier to friends. More

They always do great work for me, quickly and effectively. The level of communication is good and they take care of you effectively. The level of communication is good and they take care of you More

Service was very quick and thorough. Waiting lounge area was clean and customer service quality was great. Waiting lounge area was clean and customer service quality was great. More

I am pleased with the used vehicle I purchased; and I'm sure that it was well-maintained. Only problem I have is the "anti-theft" addition that I was told was in place (apparently a window-etching that I sure that it was well-maintained. Only problem I have is the "anti-theft" addition that I was told was in place (apparently a window-etching that I feel will be ineffective in deterring theft; and is a very inexpensive process "already installed." ) for which I was charged an additional $199.00 and was breezed-over during the contract signing process. I trusted the sales representatives and didn't notice the added charge until three days later.... More