Back

Cavalier Mazda

Chesapeake, VA

not yet
rated
53 Reviews

1552 South Military Highway

Chesapeake, VA

23320

Directions

By Type

53 Reviews of Cavalier Mazda

September 09, 2019

Car Broken into and not repaired ****DO NOT have your car serviced here!!!**** My 2009 Mazda 3 was brought here for repairs after my wife went through a flood. My car arrived on a fr More

by Dominick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Sep 18, 2019 -

Cavalier Mazda responded

Mr. Lucurto - The body shop towed your car to us Friday evening. We saw the window had been broken Saturday morning when we went to get the mileage to write it up. Saturday morning we called the body shop and got their voice machine. We left a message stating that the window was broken. At that time, we did not know whether the window was broken before or after they towed it. The body shop was our customer and we called them as we should. We are sorry that someone broke into your car, but it has always been our policy that we are not responsible for loss or damage due to fire, theft or any other cause beyond our control. We did not see any evidence that your transmission problem was caused by driving through water, nor your insurance adjuster or the body shop. It was sent to us for a third opinion. We again would like to apologize about your situation but we did not create or cause it. If you have any other questions or comments please contact our Service Manager, Scott Benson.

September 19, 2018

The worst Service Dept I took my car to get serviced here. I went to get my CMU replaced in my vehicle for my radio. Costly repair might I add. Repairs were done fairly quic More

by Sham25
Recommend Dealer
No
Employees Worked With
Mike- Service Advisor
August 21, 2018

Revision of my Previous Review Cavalier Mazda stepped up and corrected things by paying me the difference between the damaged/diminished value and the full trade in value on my car More

by NeveraDodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wilson
May 11, 2016

Mazda 3 Our salesperson Priscilla Hughes suggested that my wife and I drive a Mazda 3 along with the other vehicles we were looking at. That ended up being a More

by les3112
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Hughes
March 07, 2016

Happy new owners of a cx-5 All considered, an enjoyable buying experience. Actually saved us a little money by showing us an add-on ( the front and rear bumper appliques ) which More

by Happy CX-5 owners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Hughes
January 25, 2016

Screwed on our trade in Love our new car but was totaled screwed on the amount they gave us on our trade in. They offered us 2500 on a car that is worth at the lowest 4800 a More

by RSLandTDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
December 31, 2015

Couldn't ask for more and they provided Cavalier was low pressure I informed them what I wanted and the amount I wanted to pay they met and over exceeded my expectations. I knew what I wante More

by jrobert0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales, finance,car prep
December 19, 2015

A great car buying experience From the moment we arrived we were met with a warm greeting and helped to find the car we were looking for. The staff was extremely friendly and the More

by mlane96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augustus, Mike S, Mark
November 23, 2015

Very smooth new car purchase Took a test drive, then contacted this dealer by internet and did most of the purchase details by phone. Came in the next day and completed the transa More

by vbguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barrett, Wendy Waller, Mike Smith, Ron Boyd, Scott Benson
October 14, 2015

Best dealership I have ever experienced I first went to Cavalier Mazda several years ago just to test drive a Mazda 3. A year later I was ready to buy so I went to them, retest drove it and More

by dmg151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy, Phil, Mark, Leslie
2
...