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Cavender Chevrolet

Boerne, TX

3.6
161 Reviews
The Cavender Auto Family has been selling and servicing automobiles in the San Antonio area since 1939 and today is recognized as one of the leading automotive retail groups in South Texas. Because all Cavender dealerships are owner-operated, a high degree of personal accountability remains the Cavender hallmark. "Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for over three generations.
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30700 IH 10 W

Boerne, TX

78006

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Showing 161 reviews

September 02, 2026

Everyone I dealt with were professional, enthusiastic and knowledgeable about their products. There was no pressure placed on me at any time in the buying process. More

by morris281
Recommend Dealer
Yes
Employees Worked With
Jon Cantu in sales and Yessica in finance
Sep 02, 2026 -

Cavender Chevrolet responded

Thank you for choosing Cavender Chevrolet, and for leaving us five stars! We are thrilled to hear that your experience was comfortable and pressure-free. Congratulations on your new purchase!

September 01, 2026

Service was quick and reasonably priced for an oil change. Week be going back on next oil change More

by b17gpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 01, 2026 -

Cavender Chevrolet responded

This review is music to our ears! Thank you for choosing Cavender Chevrolet.

August 31, 2026

Tried to buy a Silverado from this dealership. Initial salesman did not know basic features of the car, then became sarcastic with me I opted not to purchase the vehicle based on the wrong inform More

by jlancy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Christian McCarter (Salesman), Patrick Harrison (General Sales Manager)
Aug 31, 2026 -

Cavender Chevrolet responded

I am sincerely apologetic for the upsetting sales visit you describe here. It is our goal to deliver pressure-free and seamless experiences - I will speak to my team about this feedback to ensure improvement in the future, but should you be open to discussing this visit further I would be glad to take your call. Best, Patrick Harrison - General Sales Manager - pharrison@cavenderchevrolet.com

Sep 04, 2026 -

jlancy responded

So, I believe this is NOT a legitimate response. I've tried to contact Patrick a couple of times since I tried to purchase a vehicle with him. Including a private reply to his response here. He does NOT reply. I believe he/they want to make the people who read this review believe that Cavender Chevrolet is a good dealership who always tries to work with their customers. My experience is that they are not and do not. It feels very duplicitous to me...

August 27, 2026

Jacob was great answered all questions! All personnel were very informative & explained everything about car More

by perkinsc52
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 28, 2026 -

Cavender Chevrolet responded

We're thrilled to hear Jacob and the team made your experience informative and enjoyable! Thank you for choosing Cavender Chevrolet.

August 23, 2026

Dealership was clean , salesperson friendly and professional overall excellent experience. Would recommend this dealership to family and friends More

by Viper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan - salesperson, Dominick finance
Aug 25, 2026 -

Cavender Chevrolet responded

Thank you for your recommendation! We're delighted you had an excellent experience with our team. We hope to welcome you or your loved ones back to Cavender Chevrolet in the future!

June 05, 2026

My vehicle has been held hostage since January 2026. I’m still paying my loan and insurance but no vehicle. Promises when I call but nothing is done to fix the problem. Please Cavender Family help me ge More

by carmen2965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Acevedo
Jun 08, 2026 -

Cavender Chevrolet responded

Carmen, I'm very sorry to hear about the issues you've been having with getting your vehicle back. We never intend to leave our customers without support, and I understand how frustrating this situation must be for you. I would like to assist you personally in resolving this matter. If you could please give me a call at your earliest convenience, I would be grateful. Thank you, Shelby Gressley - Fixed Ops Director - sgressley@cavenderchevrolet.com

May 15, 2026

Dealt with Gio Barba and unfortunately they were not able to meet my budget for teh vehicle i was insterested in. however i am thankful for Gio`s prompt email response, not all dealerships pay attention to More

by geramata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Barba
May 15, 2026 -

Cavender Chevrolet responded

We’re sorry to hear we couldn't find the right fit for your budget, but it's great to hear Gio made the online process smooth and responsive. We’ll be sure to pass along the kudos! Safe travels from your friends at Cavender Chevrolet.

March 06, 2026

Easiest car purchase ever. James irizarry helped me, i would 10/10 recommend him to anyone . Super nice and answered all my questions thank you so much again I love my new car More

by Sarina s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James irizarry
Mar 09, 2026 -

Cavender Chevrolet responded

Hi Sarina - We are delighted to hear about your smooth car-buying experience with James! Thank you for choosing Cavender Chevrolet and congratulations on your new car. Safe travels!

March 05, 2026

My wife and I tried to purchase a truck from cavender twice now. But to show i am fair I did help two gentlemen buy trucks from them. The first time we had an issue was 2 years ago. The sales manager More

by Nowotnyc17
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
James and gio
Mar 05, 2026 -

Cavender Chevrolet responded

I’m so disappointed to see this feedback. First impressions mean everything, so it's upsetting that our team let you down here. Please know that we take customer feedback seriously and I'd like to help address any remaining concerns. Please give me a call so that we can make things right. Thank you, Roberto Martinez - General Manager - 2104601354

Mar 05, 2026 -

Nowotnyc17 responded

Contacted Roberto Martinez today at around noon. The number he provided is just the main line. After i got the receptionist to transfer me i got multiple rings and a voicemail. So i tried to contact them about this issue they just dont answer the phone.

Mar 05, 2026 -

Nowotnyc17 responded

Update. Called a few more times and the receptionist doesnt answer. Then called the sales dept and the salesman james that was rude to us sent me to gio and not roberto martinez like i asked for. So when they respond on dealerrater they are only trying to look like they are going to fix the item with the customer. What a joke. All calls were recorded

Mar 05, 2026 -

Nowotnyc17 responded

Update roberto called while i was at a doctors appt. He tried saying that he has no missed calls from me. Untrue i called and spoke to the receptionist the first time who transferred me and then i tried a few more times bit the receptionist wasnt answering the phone. And the last time i spoke to the salesmam james who transferred me to gio. Also all calls recorded. I didnt leave a message because he asked me to call. This time i had his direct number to call back of course no answer. Left a message this time and still no call back.

January 24, 2026

The salesman, Mario, was not trusting. He wanted to monitor my vehicle to make sure I was on my way to the appointment. He was not open about anything. Information had to be pulled out o More

by richard.j.goetz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mario Espinoza
Jan 25, 2026 -

Cavender Chevrolet responded

Richard, thank you for sharing your feedback. It's concerning to hear about the issues you faced during your visit, and we sincerely apologize for any inconvenience or frustration that occurred. We take all customer concerns seriously, so please reach out to me so I can better understand what happened and work towards a resolution with you. Thank you again for bringing this to our attention. Giovanni Barba - General Sales Manager - 2104686334