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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
55 Reviews

55 Reviews of Cavender Grande Ford - Service Center

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December 09, 2023

Extremely professional and courteous. Arrived on time did the job and departed. James was outstanding and asked if there was anything else needed. Will definitely use them again. More

by gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 11, 2023 -

Cavender Grande Ford responded

Gary, it's great to know that James and our team at Cavender Grande Ford were able to provide you with such a positive service experience! We look forward to serving you again in the future.

December 06, 2023

Maria was very helpful in ensuring the recall on my Bronco was completed in my convenience. More

by JPLogan.923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Martin
Dec 07, 2023 -

Cavender Grande Ford responded

We are thrilled that you had such a positive experience with Maria and the team! Thank you for choosing Cavender Grande Ford and for sharing your support. Have a wonderful day!

November 24, 2023

Cavender Grande dealer was the most reliable and available. Other dealers were booked 2 to 3 months out.. I impressed with Cavender Grande and staff! . My truck was ready in 2 weeks! And drives gr More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 27, 2023 -

Cavender Grande Ford responded

Alice, we're delighted to know that you had a great experience with us at Cavender Grande Ford! We always aim for efficiency and reliability. We look forward to helping you again with any of your future needs!

November 21, 2023

Amanda was wonderful and took exceptional care of my truck, and kept me informed each step of the process More

by Trevor.royal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 21, 2023 -

Cavender Grande Ford responded

Trevor, we're delighted to know that Amanda provided exceptional care for your truck at Cavender Grande Ford. Thanks for sharing your experience with us!

November 21, 2023

Very professional they keep you informed on repairs and cost of repairs. Good service. That’s why I keep coming back. More

by kenny.doege
Recommend Dealer
Yes
Employees Worked With
James Del Bosque
Nov 22, 2023 -

Cavender Grande Ford responded

Kenny, we appreciate your loyalty to Cavender Grande Ford and are glad our team has consistently provided you with professional service. Thanks for the positive feedback! We look forward to helping you during your next visit!

Nov 23, 2023 -

kenny.doege responded

Thank you

November 19, 2023

The greatest customer service, will definitely recommend to my friends. Thank you Maria for contacting me regarding the recall. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Nov 20, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with our customer service at Cavender Grande Ford. Your recommendation means the world to us! We'll pass your thanks on to Maria for her diligent recall notification work.

November 01, 2023

Amanda was especial nice, helpful, and polite. She addressed my needs and service and was able to return my vehicle to me when finished. I especially appreciated that she could work around my sche More

by Sandra Mannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda at Cavender Grande Ford
Nov 01, 2023 -

Cavender Grande Ford responded

Sandra, we're so glad to know that Amanda was able to accommodate your schedule and provide excellent service at Cavender Grande Ford! We appreciate the recommendation. Drive safe and take care!

October 19, 2023

They did a thorough job on researching the issue I was having and worked with me on drop off and pickup. More

by rkgear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda McNutt
Oct 20, 2023 -

Cavender Grande Ford responded

We're glad to know that our team at Cavender Grande Ford was able to assist you effectively with your vehicle issue. We always aim for flexibility and thoroughness in our service, so it's great to see we hit the mark! Thanks for sharing this positive review.

October 18, 2023

Dealership looked very clean and professional, Amanda was very professional and explained all that went into repairing my vehicle the correct way. I would definitely take all my ford vehicles to Cavender Gra More

by danc2135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 18, 2023 -

Cavender Grande Ford responded

We're glad to know you had a positive experience with Amanda and appreciated our clean, professional dealership. We look forward to taking care of your Ford vehicles in the future at Cavender Grande Ford!

October 11, 2023

He was so good and helpful to us. Made the truck better than it was done. Again Francisco did so much for us ! ! ! ! More

by bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
Oct 12, 2023 -

Cavender Grande Ford responded

We're delighted to know that Francisco was able to assist you in such a positive way at Cavender Grande Ford! Thanks for sharing your experience. Safe travels in your truck!

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