Cavender Nissan Rockwall

Wayne said he could get my oil changed but didn’t tell me it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil change. More

It was welcoming and very informative but also very goal oriented to get me where I needed oriented to get me where I needed More

Took care of my inspection and oil change without charging me for oil change due to previous credits. charging me for oil change due to previous credits. More

The car salesman (Thomas) was superb but my experience at the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I fo the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I found the service manager to be quite rude and dismissive. More

We had a wonderful experience with baliee! !! He and everyone up there were amazing and very kind!!!! !! He and everyone up there were amazing and very kind!!!! More

Andres Bertorelli is on top of his game from start to finish!! We will be back for future services! finish!! We will be back for future services! More

Great experience buying a new Nissan Rogue. Cade’s professionalism is greatly appreciated. Thank you! Cade’s professionalism is greatly appreciated. Thank you! More

These are great people to do business with. I appreciate the great communication from start to finish while my vehicle was being serviced. I appreciate the great communication from start to finish while my vehicle was being serviced. More

The communication from this dealership is severely lacking. I brought my car in for an oil change and also brought up two other issues to my advisor that I wanted to be looked at, and I was told I wou lacking. I brought my car in for an oil change and also brought up two other issues to my advisor that I wanted to be looked at, and I was told I would have to make a second appointment for the other issues which I was fine with, but then the dealership had my car all day, and I called and left a message a text message my advisor twice, and my husband called the dealership and nobody ever got back to us, so we went up to the dealership to only find out that they were going to go ahead and keep my car to look at the other issues and just give us a loaner car but we were never contacted about it. After I got my car back I was told that everything was fixed which was my window issue and the liftgate and this is the third time that I have taken my car up to the dealership to have my driver side window motor looked at, and I was told again that it only needed to be lubed up and then they took the whole door off to look at the issue and that it was fixed in my window still is not working properly and will get stuck and not roll all the way up so I'm just really frustrated that the whole problem is not being fixed properly. I feel like a Band-Aid is just being put on the issue and it’s not really fixed. More

In few words, sales was great, then on my way home did rain and I noticed that left head light has water , so I call him right away and he said no problem that he will take care of, we’ll call so many tim rain and I noticed that left head light has water , so I call him right away and he said no problem that he will take care of, we’ll call so many times and nothing, then he Tex me back and said that his manager said He won’t do nothing, really bad. Please I need this resolved, how I will spend that much money and have this problem More