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Cavender Nissan Rockwall
Rockwall, TX
149 Reviews
Welcome to Cavender Nissan of Rockwall, our newest location in the Cavender family of dealerships! We are so excited to meet you, and we hope you enjoy every second of your car buying experience with us.
Cavender Nissan of Rockwall has an extensive inventory of new and pre-owned vehicles to choose from, all at a price you’ll love. Whether you're looking for a fuel-efficient sedan like the Maxima, Altima, Sentra, or Versa, a versatile SUV like the Armada, Pathfinder, Murano, Rogue, or Kicks, or a truck that tows with the best of them like the Titan or Frontier, we have it all! Come by and see us or shop online to find your perfect vehicle today.
An incredible inventory needs an equally incredible service department to keep these vehicles safely on the road. Cavender Nissan of Rockwall certainly delivers when it comes to service! Our factory-trained technicians and parts associates work diligently to make sure your car is in pristine condition each time you bring it in for service. We have over 40 stalls in our service bay to accommodate the most vehicles in the Rockwall community as possible. We send you out with a complimentary car wash and interior vacuum at the end of every service appointment. That’s just the Cavender way of serving our customers!
We are so excited to be here in Rockwall! We cannot wait to show you the Cavender Nissan experience in car buying.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 149 reviews
March 27, 2024
They pressured me in to an extended warrenty. Had to drive hour and a half to cancel it. Now they won't return my number. Lie to me over and over. Had to file a claim with Nissan. I would no Had to drive hour and a half to cancel it. Now they won't return my number. Lie to me over and over. Had to file a claim with Nissan. I would not go to this dealership unless you like getting the run around. More
by disgruntled customer
Employees Worked With
Nikki Smith Finance Asst., Colby Terry, Thomas Young, Dimitrius Dimitrius, Andy Berotelli, Kylon Hamilton
January 22, 2024
THIS IS THE BIGGEST RIP OFF SERVICE DEPARTMENT EVER. I TOOK MY CAR IN TO BE SERVICED BECAUSE IT WOULD NOT POWER UP OR DO ANYTHING. THE MAIN FUSE HAD BLOWN AND I REPLACED IT FOR $49 BEFOFE I TOOK IT TH I TOOK MY CAR IN TO BE SERVICED BECAUSE IT WOULD NOT POWER UP OR DO ANYTHING. THE MAIN FUSE HAD BLOWN AND I REPLACED IT FOR $49 BEFOFE I TOOK IT THERE. IT WAS GOOD WHEN I TOOK IT THERE. THEY SAID THE MAIN FUSE BLOCK WAS SHORTING OUT AND IT WOULD FIX IT FOR $800. WHEN I WENT TO PICK IT UP THEY HAD NOT REPLACED WHAT THEY SAID. THEY REPLACED THE SAME FUSE NOT ONCE BUT TWICE AND CHARGED $900 AND THEY MADE A NEW KEY THAT WAS NOT AUTHORIZED. NOW THE BILL IS ALMOST $1300 AND THEY DID NOT FIX A DANG THING. THAT IS 10 MONTHS AGO AND I HAVE COMPLAINED TO NISSAN, THE GM, THE SERVICE MANAGER, THE SERVICE WRITER AND I HAVE BEEN GHOSTED BY ALL. I GUESS THEY EXPECT THIS WILL GO AWAY??? NOT AT ALL LIKELY. More
by chrisv454
Employees Worked With
Jim Virgin (terrible) Steve Bentley (worse)
December 12, 2023
Amanda, my service associate, was great. She kept me informed throughout the whole process. My car brakes where done when promised and my car stops so much better. She kept me informed throughout the whole process. My car brakes where done when promised and my car stops so much better. More
by lorip746
Employees Worked With
Amanda
December 11, 2023
Everyone always friendly and very helpful. Waiting area very comfortable. My service advisor Jim Virgin always goes over everything with me and lets me know of any issues that need to be take Waiting area very comfortable. My service advisor Jim Virgin always goes over everything with me and lets me know of any issues that need to be taken care of . I respect his honesty and concern for his customers. More
by kistriplin
Employees Worked With
Diana Smith , Jim Virgin
December 06, 2023
Wayne said he could get my oil changed but didn’t tell me it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil change. More
by Pam Lindsay
Employees Worked With
Wayne
November 27, 2023
The car salesman (Thomas) was superb but my experience at the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I fo the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I found the service manager to be quite rude and dismissive. More
by blanche1130
Employees Worked With
Both receptionists were great. , Debra Bolden, Thomas Young
