Cavender Nissan Rockwall - Service Center
Rockwall, TX
53 Reviews of Cavender Nissan Rockwall - Service Center
Sales was great. Things promised in the You owe me did not all get done with 18 days in the shop. Service department will not take care of service after the sale of Things promised in the You owe me did not all get done with 18 days in the shop. Service department will not take care of service after the sale of used cars. POOR JOB. HAIRLINE SCRATCHES NOT TAKEN CARE OF. TWO ATTEMPTS. KEPT CAR 5 DAYS, THEN 13 DAYS. More
The post sale service support is not good. The advisors are not up to par with the factory 5 year 100,000 mile bumper to bumber warranty on the Titans. The advisors are not up to par with the factory 5 year 100,000 mile bumper to bumber warranty on the Titans. More
Took a running auto in to be serviced, after multiple drives back and forth, i drove my car home and the next day it was dead. So friendly when they sell the car, but not so much when you go to get it se drives back and forth, i drove my car home and the next day it was dead. So friendly when they sell the car, but not so much when you go to get it serviced. More
"Be careful. It appears Nissan Certified does not mean Nissan guarantees that keyfobs and HomeLink work. Nice people BUT I did not get my problems fixed. Bought It appears Nissan Certified does not mean Nissan guarantees that keyfobs and HomeLink work. Nice people BUT I did not get my problems fixed. Bought a Certified used 2018 Murano SL. One keyfob NEVER worked correctly. I guess I expected to much when I assumed it would be repaired or replaced. Homelink does not work (open/close garage), previous 2018 Murano was easy to make work, this one does not work. NOPE, dumb me. I thought Nissan Certified meant something. I guess in the future I will find out what else it does not mean More
i recieved a text of upsales on my car, but not what was read on engine light. never returned 3 calls, we had to drive up to dealership to find out what the problem was. plus, handling all the same dealers read on engine light. never returned 3 calls, we had to drive up to dealership to find out what the problem was. plus, handling all the same dealerships on one phone number is confusing and impersonable. More
The service manager, Jerald provided exceptional service. I have had 4 oil changes from the time I purchased my 2022 Nissan Murrado, Jerald has been 1 out of 4 people that bothered to confirm my service war I have had 4 oil changes from the time I purchased my 2022 Nissan Murrado, Jerald has been 1 out of 4 people that bothered to confirm my service warranty. His friendliness and expertise is greatly appreciated. More