Cavender Nissan Rockwall - Service Center

Scheduled my first car service through an email for my 2023 Rogue. Told by the email that my first service would be $35, but it actually cost $105. When I questioned this, I was basically blown off by the 2023 Rogue. Told by the email that my first service would be $35, but it actually cost $105. When I questioned this, I was basically blown off by the guy. When I got home tried to call the dealership. Wasn’t able to talk to anyone , but left my name and number. Then I called another Nissan dealership near me and they stated they always do the first service for free. After this review was posted Cavender Nissan indicated they have resolved the issue. I haven’t heard a word from anyone there. More

Very clean, safe, location. Very easy to get there and back home. I started from Trophy Nissan but their location is a traffic nightmare. Very easy to get there and back home. I started from Trophy Nissan but their location is a traffic nightmare. More

The service was outstanding as usual. I’m truly impressed with the professionalism that they exhibit every time I go there! I’m truly impressed with the professionalism that they exhibit every time I go there! More

Doug Henderson was very helpful when I experienced an issue with my truck. He recommended a towing service & promised to get it looked at as soon as it arrived to the dealership in which he did. Thank issue with my truck. He recommended a towing service & promised to get it looked at as soon as it arrived to the dealership in which he did. Thank you for keeping me informed throughout the entire process & being so helpful. I appreciate it. More

Bian was professional. He was easy to talk to and listened to our concerns We have been coming to this dealership ever since I bought this car 14 years ago and always ple He was easy to talk to and listened to our concerns We have been coming to this dealership ever since I bought this car 14 years ago and always pleased with the service department. Thank you Brian and thank you Nissan. Dian More

Very pleased with our 2013 Nissan truck serviced . Ron was very professional and answered questions. Ron was very professional and answered questions. More

I am rating my visit with Cavenders Nissan in Rockwall, Texas poor because the Service Adviser recommended I have a Cabin Filter replaced in my car that had already been done previously. I had forgotten t Texas poor because the Service Adviser recommended I have a Cabin Filter replaced in my car that had already been done previously. I had forgotten that the cabin filter had been replaced recently before and I feel it was his job to have known that by looking at my previous visit records. I don’t feel good about going back to that dealership. He didn’t even suggest about me getting a refund at all. More

Is very good experience, and services are excellent, also People workthere. They also Offering coffee or water People workthere. They also Offering coffee or water More

Nice lobby waiting area and like the service and people. Will continue to use this place Will continue to use this place More

Douglas was absolutely amazing. He made the experience, start to finish, personable and pleasant. He let me know what to expect up front, kept me updated throughout, and had no surp He made the experience, start to finish, personable and pleasant. He let me know what to expect up front, kept me updated throughout, and had no surprises at the end. More