Cavender Subaru of Midland Odessa
Midland, TX
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I will not recommend this place we bought a car and that same day we were driving back home the stereo screen was flipping out on us and i called right away and they say they would take care of it! When i t same day we were driving back home the stereo screen was flipping out on us and i called right away and they say they would take care of it! When i took it in the owner/manager paul didnt want to fix it or at least pay half to get it fix! He said once i signed he wasn’t responsible for nothing! It was unbelievable and upsetting to have the stereo broken and the manager didn’t even wanna work with us!!! I will not recommend it to no one! rude manager!! Now I’m stuck paying to get it fix and only had a week with my car!! I will say even the sell person couldnt believe what the manager was saying! The seller would apologize! More
This is a well run an organized service department. Michele got me in and out exactly on time with the correct service performed. I would definitely recommend this service department Michele got me in and out exactly on time with the correct service performed. I would definitely recommend this service department More
The service was first rate. No problems were encountered. In and out within acceptable time period. Will continue to visit for any service needed. Thanks Michelle. In and out within acceptable time period. Will continue to visit for any service needed. Thanks Michelle. More
Waiting room is clean, employees are friendly and competent, service department is well-trained, and explanations of work to be done are clear and complete. competent, service department is well-trained, and explanations of work to be done are clear and complete. More
This dealership has an excellent service department, the lady who runs it, Michelle, always keeps you informed with the work being performed. She makes sure it’s completed in a timely manner and that the wo lady who runs it, Michelle, always keeps you informed with the work being performed. She makes sure it’s completed in a timely manner and that the work is done correctly. She also helps you remember the service schedule such as the 30k, 60k and so on so that you stay in compliance with your warranty, although Subaru’s seldom have any mechanical issues. More
Michelle is an excellent service person. She always goes the extra step to insure the work is done correctly and on time and makes sure I’m satisfied. I have no complaints with SMO since the new management the extra step to insure the work is done correctly and on time and makes sure I’m satisfied. I have no complaints with SMO since the new management took over. More
Every since I have had my company car serviced in this dealership, the customer derive is awesome. Michelle has really accommodated my needs also not to forget the other lady that was there on 8/26/20. sh dealership, the customer derive is awesome. Michelle has really accommodated my needs also not to forget the other lady that was there on 8/26/20. she was awesome as well. More

