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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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October 18, 2022

Great dealership with friendly staff. Service center is one of the best l have ever been in. I love Subaru More

by french.debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 19, 2022 -

Cavender Subaru of Norman responded

Thank you so much for your feedback and for using our Service Department. We look forward to seeing you on your next visit. Greg Brooksher, General Sales Manager

October 18, 2022

I live an hour from a Subaru dealership, instead I drive 3 hours to Hudiburg for oil change and preventive maintenance. Staff is friendly and knowledgeable. I wish all of my chores were that easy and fun. I More

by Fletcherkimberly69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tejay Wilson, Pete Hamather
Oct 18, 2022 -

Cavender Subaru of Norman responded

We love hearing these kinds of comments! We know that your time is valuable and we will always try to be efficient with it, we also really appreciate that you drive so far to come see us. We will always do our best to make the long drive worth it, we look forward to seeing you on your next visit. Greg Brooksher, General Sales Manager

October 16, 2022

I was very satisfied with the service and the courteous treatment from my service rep. More

by Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 17, 2022 -

Cavender Subaru of Norman responded

Thank you so much for your comments and feedback, please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

October 15, 2022

Very clean place. Was very impressed with our service manager. A very positive experience. Nice waiting area. More

by tinamc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 17, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations, we look forward to seeing you on your next service appointment. Greg Brooksher, General Sales Manager

October 15, 2022

The people (Pete) are great! The time it took (when I had an appointment) was not great. I shouldn’t have to wait 3 hrs for a front end alignment and tire rotation that takes a More

by goarmies0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 17, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for using our Service Department. We know that your time is very important and we always try to be efficient with it. I will be looking into this situation so that we can improve on our processes, I hope that you will give us another opportunity to meet your expectations. Please feel free to call me if you have any other concerns or questions. Marven Johnson, Service Manager

October 15, 2022

Effecient/ nice employees/ AJ salesman is great/great work/very explanatory/easy process to do More

by YOWSZA1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff?? In service
Oct 17, 2022 -

Cavender Subaru of Norman responded

Thank you so much for your great review and feedback! Please let us know if we can help in any way. Greg Brooksher, General Sales Manager

October 14, 2022

Very efficient. Kayla was very polite. Work was completed effectively and when they found an unknown issue they had the loaner car ready to go. No wasted time at de More

by SUMYHRSDAD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Marven Johnson
Oct 15, 2022 -

Cavender Subaru of Norman responded

I am glad that we were able to get you taken care of and that we met your expectations! Please let us know if we can do anything else for you, thanks! Greg Brooksher, General Sales Manager

October 13, 2022

Wasn't sure what to expect. Normally don't use dealer for service. A very good experience. The loaner car made me feel special. Thanks More

by KFPSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 15, 2022 -

Cavender Subaru of Norman responded

I am glad that we were able to make your visit special, please come back and see us next time you need service, thanks! Greg Brooksher, General Sales Manager

October 12, 2022

Oil change, tire rotation, cabin filter replacement. Easy, peasy, lemon squeezy. Short wait time no issues More

by Ibowhunt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Oct 13, 2022 -

Cavender Subaru of Norman responded

I am glad that everything went smooth! We look forward to seeing you on your next visit. Greg Brooksher, General Sales manager

October 11, 2022

Service personnel were courteous and kept me informed of service status. Also, dealership had someone drop me off at work and came to pick me up when service was complete! More

by TYCAT947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian
Oct 13, 2022 -

Cavender Subaru of Norman responded

I am glad that we were able to meet your expectations, please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

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