Cavender Subaru of Norman - Service Center
Norman, OK
1,455 Reviews of Cavender Subaru of Norman - Service Center
Would have been five stars, but there were problems with tire inflation pressures. Starting with the loaner car, I checked the tire pressures going down the road and found them dangerously low. Yes, the t tire inflation pressures. Starting with the loaner car, I checked the tire pressures going down the road and found them dangerously low. Yes, the tires were hot; but the pressures were three psi below the placarded cold inflation pressures, which means the cold inflation pressures were probably eight to ten psi below where they should have been. This creates excessive tire wear and increases the probability of tire failure. I made a stop and adjusted the tire pressures to correct values for their rated cold inflation pressure with an allowance for them being hot. When I got my car back, the tires had had their pressures adjusted while warm and before they were rotated. Result: the front and rear pressures were reversed and below the placard cold inflation values. I corrected this at home after the tires cooled. Whoever checked and rotated the tires needs training on the effects of temperature on inflation pressures and to adjust the pressures after rotating the tires. The safety of both cars was compromised. More
They got me in and out so quickly and were so kind and very accommodating during my appointment with my 5 month old. Even set me up in a private room so I could nurse! So grateful for such wonderful custo very accommodating during my appointment with my 5 month old. Even set me up in a private room so I could nurse! So grateful for such wonderful customer service! More
Friendly, clean, affordable, not pushy. I really like the dog friendly park/run, but wish it had a little shade, I worry it might be too hot for my pups feet. Other than that I highly recom I really like the dog friendly park/run, but wish it had a little shade, I worry it might be too hot for my pups feet. Other than that I highly recommend this dealership, I’ve bought 2 cars from them and would definitely give them my business again. More
We go to Pete each time we have to bring in one of our Subaru's for servicing and/or repair work. He is a straight shooter and has always advised us on the best course of action that needs to be taken. We Subaru's for servicing and/or repair work. He is a straight shooter and has always advised us on the best course of action that needs to be taken. We will continue to take our Subaru's there. More
Oscar is an excellent service advisor. He is conscientious, professional and friendly - and ensured that all my questions and concerns were addressed. The waiting area is clean and comf He is conscientious, professional and friendly - and ensured that all my questions and concerns were addressed. The waiting area is clean and comfortable; the dealership provided light snacks and coffee - and all the staff is friendly and courteous. Highly recommend. More
The service department representative was responsive to. my questions and kept me informed while I waited for the completion of the vehicle servicing. my questions and kept me informed while I waited for the completion of the vehicle servicing. More