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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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October 28, 2023

This is my first Subaru and the people and service are great. Bryce in service was super helpful. More

by Coloradoaries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce wells, Oscar Garcia
Oct 30, 2023 -

Cavender Subaru of Norman responded

Thank you for reviewing your recent visit here at Cavender Subaru of Norman! Bryce & the team appreciate your support and look forward to seeing you again next time!

October 20, 2023

I miss hudiburg. I love my Subaru. These guys were great today. Glad Brian and AJ and this tall service guy, whose name I don’t remember, were there. I would questi More

by mkb5925
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Biehl, A.J. Heartfield
Oct 20, 2023 -

mkb5925 responded

Fine

Oct 23, 2023 -

Cavender Subaru of Norman responded

We appreciate your feedback and will be sure to share this with the team. We look forward to seeing you again and encourage you to reach out if you have anything to share with us. Thank you! - Cavender Subaru of Norman

October 17, 2023

They checked on my car several times. Not knowing what was wrong and how long it would take to fix it. After I found out it would take 3 hours. I opted to be taken some place else. I’m no More

by angelapearson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Oct 18, 2023 -

Cavender Subaru of Norman responded

Hi Angela! We appreciate your feedback and we're glad to know our team at Cavender Subaru of Norman was able to assist you. We apologize for any inconvenience with the battery issue that occurred later, please feel free to reach out if further assistance is needed. Safe travels!

October 16, 2023

Thank you Oscar Garcia and your Maintenance personnel done fantastic job, your people are professional and helpful More

by rpcislands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Oct 17, 2023 -

Cavender Subaru of Norman responded

We're glad to know that Oscar and our maintenance team at Cavender Subaru of Norman were able to provide you with fantastic service! Thanks for the review, we appreciate it.

October 12, 2023

Great and fast service Has a minute trouble report that turned out to be serious, Bruce my advisor went to work and found a no cost solution that not only fixed my problem but resolved that larger issue ca More

by GAYLEN.TALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce, 5 Stars
Oct 13, 2023 -

Cavender Subaru of Norman responded

We're glad to know that Bruce and our team at Cavender Subaru of Norman were able to provide you with a quick solution for your issue. Thanks for the review, we appreciate it!

October 09, 2023

Great service experience! Nate at the service desk was thoroughly professional and involved in the process. Kept me abreast of the status and was very informative. More

by gus77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in the Service Department
Oct 10, 2023 -

Cavender Subaru of Norman responded

Thank you for the 5-star rating! We're glad to know you had a great service experience and that Nate kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Have a great ride! - The Cavender Subaru of Norman Team

October 03, 2023

I am completely happy with my experience at the Subaru service center! I was able to get an appointment on the day I asked for and when I arrived, I was greeted by friendly service providers. They even wa More

by ann.yates.farms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Summers, Angel
Oct 04, 2023 -

Cavender Subaru of Norman responded

Hey Ann, it's great that our team could accommodate your schedule and provide you with a positive service experience. We look forward to seeing you again for your future services, thanks for choosing Cavender Subaru of Norman!

September 27, 2023

Although we called the dealership due to being stranded by a dead battery, and wee told they don’t offer assistance for those issues, a friend helped us out with jumper cables and we headed to Cavender Sub More

by CAROL NEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Falcon
Sep 27, 2023 -

Cavender Subaru of Norman responded

Hi Carol! We're sorry to learn about your initial experience but glad that Angel was able to assist you once you arrived at Cavender Subaru of Norman. We appreciate the feedback and will use it as an opportunity for improvement.

September 18, 2023

The staff are friendly and caring. They actively listened to what I needed and believed me when my car had really strange behavior. I would recommend this place just on the staff alone More

by Daniel T.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marven Johnson
Sep 21, 2023 -

Cavender Subaru of Norman responded

Hi Daniel, We're glad to know our team at Cavender Subaru of Norman was able to assist you effectively and make your experience a positive one. We appreciate the recommendation!

September 14, 2023

Lynn was wonderful last evening when I called in with an issue. She worked tirelessly finding someone in the service dept to help. Angel was just that, an angel, getting us in with a loaner and fixed fi More

by Magpie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn and Angel
Sep 15, 2023 -

Cavender Subaru of Norman responded

We're so glad to know that Lynn and Angel were able to assist you promptly at Cavender Subaru of Norman. We appreciate your kind words, and we look forward to being your go-to for all things Subaru!