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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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August 19, 2022

Outstanding friendly service and very considerate of customer time by being quick and super efficient. We will definitely be back for future service. More

by Sherry73068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Aug 20, 2022 -

Cavender Subaru of Norman responded

This is great to hear, we know that your time is very valuable and we always try to be efficient with it. Thank you for taking the time to leave your feedback and please come back to see us. Greg Brooksher, General Sales Manager

August 18, 2022

Always confirm the service to be done beforehand and nothing more without your ok. Beautiful waiting area. Knowledgeable staff. More

by AscentOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Shahan
Aug 18, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we are very proud of our new facility. Please let us know if you need anything else. Greg Brooksher, General Sales Manager

August 18, 2022

Couldn't ask for better service! They even washed it for us while it was in for scheduled maintenance More

by kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 20, 2022 -

Cavender Subaru of Norman responded

Thank you for taking the time to leave feedback, I am very pleased that we were able to get you taken care of! Please let me know if we can help with anything else. Greg Brooksher, General Sales Manager

August 17, 2022

We received great service from a professional team making our purchasing experience a pleasurable one . We will be visiting again when we have a need for a quality used vehicle . Thanks ! More

by TERRYKLEMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Londono, William Monterroso
Aug 18, 2022 -

Cavender Subaru of Norman responded

Thank you so much for purchasing a vehicle from us and for your feedback. Please let us know if we can help you with anything else. Greg Brooksher, General Sales Manager

August 17, 2022

Excellent service from a friendly and professional team. I would rate them a A+. Pete was great. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Aug 17, 2022 -

Cavender Subaru of Norman responded

Terry, thank you for using our service department and also for the great review! I will be happy to pass this along to Pete, please let us know if we can do anything else for you. Greg Brooksher, General Sales Manager

August 17, 2022

Took my Outback in at 99,000 miles for several warranty items (none of which prevented the car from running). They covered them all PLUS two items I had not detected, a wheel hub and sway bars. Worked was More

by YJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia. She handled the loaner car documents. , Pete Hamather, Marven Johnson, Matthew Knight
Aug 18, 2022 -

Cavender Subaru of Norman responded

Thank you so much for this fantastic review, I never get tired of hearing great things about my staff! We believe that Customer Service is the most important thing that we do and everything else will take care of itself. I will pass this along to the mentioned employees, please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

August 16, 2022

When the service was going to take longer than expected they made sure I had transportation to make it to my appointment That was very much appreciated More

by GDJANDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Aug 17, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we know that you time is very important and we try to be efficient with it. Please come see us again the next time your vehicle needs service. Greg Brooksher, General Sales Manager

August 15, 2022

Jeff did an outstanding job helping me navigate through a difficult situation with my vehicle. More

by GEREMY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 16, 2022 -

Cavender Subaru of Norman responded

I am so glad to hear that Jeff was able to assist you, please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

August 15, 2022

Everything was fine. It was efficient and friendly. The help was helpful and the waiting room comfortable. More

by LGIBSON00001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian
Aug 16, 2022 -

Cavender Subaru of Norman responded

Thank you for using our Service Department and for leaving valuable feedback. Please let us know if we can do anything else for your. Greg Brooksher, General Sales Manager

August 15, 2022

When a part for my Subaru was on National back order they worked with me to provide a loaner so I had a car to drive to work until my car could be repaired. More

by STERRY0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff , Marven Johnson, Oscar Garcia
Aug 16, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to keep you accommodated while we waited for the part to come in. Please let us know if you need anything else. Thanks! Greg Brooksher General Sales Manager

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