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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews
Call Service Center (405) 928-3599

1,455 Reviews of Cavender Subaru of Norman - Service Center

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July 30, 2022

Employees are always polite & ask if clients need anything! They explain in simple terms the repair & directly answer my questions! More

by grdmalaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Report | Print
Aug 04, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we love to take care of our customers and their cars! Please let us know if we and help with anything else. Greg Brooksher, General Sales Manager

July 29, 2022

Great service Pete was very helpful and professional service was done very quickly not much of wait More

by Tkdeeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jul 30, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, I am glad that we were able to meet your expectations. We know that your time is valuable and always try to be efficient with it. Greg Brooksher, General Sales Manager

July 28, 2022

Great Service! Great Staff! They have an excellent Service Department! Pete Hamather is outstanding! Hudiburg Subaru Rocks! More

by SCOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Brian Biehl
Report | Print
Jul 30, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, Pete is one of our very best and loves to take care of his awesome customers! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

I left and I still have the same problem. Not satisficed resolving my issues. I took of 1 day vacation to take my car to service and I got home back hot and sweated because the AC had the s More

by PCORMACK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Hamather
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

We are very sorry to hear this! Please give me a call and lets try to figure out what is going on with your vehicle. Our main goal is to fix every issue correctly on the first visit and we know your time is very important. Marven Johnson, Service Manager 405-644-3100

July 27, 2022

They were very conscientious about doing the work correctly I would use them again and again More

by Andersonfoot
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and your recommendation! We are so glad that we were able to get you and your vehicle taken care of. Greg Brooksher, General Sales Manager

July 27, 2022

Hudiburg Subaru was very thorough with my recent checkup. The attendant answered several questions that I had about my Subaru. More

by HYATTMWC
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to get all of your questions answered, thank you for using our Service Department. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

Friendly, fast service while visiting for standard maintenance internal. Nice waiting area in the brand new dealership. Multi-point inspection report provided at end of service ensuring that everythin More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shahan, Brian Biehl
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for using our service department and for your feedback. I am glad that you enjoyed our waiting area, we are very proud of our new facility. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

Great service, very timely. Clean facility. Excellent service personnel. Comfortable waiting area. Good coffee. Excellent More

by TOM.ROMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations and that everything went as planned. Thank you for your feedback and for using our Service Department. Greg Brooksher, General Sales Manager

July 27, 2022

Excellent customer relations. Service representative was knowledgeable courteous and professional, waiting area was peaceful and comfortable. More

by chuckferguson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for using our Service Department. I am glad that everything went as expected, we hope to see you on your next visit! Greg Brooksher, General Sales Manager

July 26, 2022

Oscar was awesome. Service took a little longer than e thought it should have so he comped me a Managers Special. More

by soupster62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we know that your time is valuable and we try to be as efficient with it as we can. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

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