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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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July 23, 2022

For normal maintenance, I will likely use a more convenient provider. Hudiburg's service was acceptable, but not premium. Even though I had a scheduled appt, it took 45 minutes for an oil change. More

by TANSTFL
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and I feel terrible that we did not meet your expectations. We know that your time is important and we truly try to be efficient with it. We will use this information for training and to improve on our processes. I would like to invite you to give us another opportunity to serve you, and we will gladly give your car a complimentary wash. Greg Brooksher, General Sales Manager

July 21, 2022

The service center worked hard to get me scheduled to have my hitch installed. They were kind when scheduling, and they kept me in the loop. They did an excellent job! More

by COURTNEYB92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jul 25, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 21, 2022

Very courteous people to work with. I would like to see your service department give a courtesy clean after whatever service they have done. Makes a customer feel wonderful. More

by samitchell7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Brian Biehl, Marven Johnson, Oscar Garcia
Jul 25, 2022 -

Cavender Subaru of Norman responded

Thank you for using our Service department and for leaving feedback. We would love to give you a complimentary car wash on your next visit! We look forward to seeing you next time. Greg Brooksher, General Sales Manager

July 20, 2022

Easy to schedule and good customer service Work performed as promised with no extra fees or cost. I will use again for next service. More

by DICKBALLARD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Brian Biehl
Jul 21, 2022 -

Cavender Subaru of Norman responded

Thank you for using our service department and for your feedback. I am glad that everything went as expected, please let us know if you need anything else. Greg Brooksher, General Sales Manager

July 19, 2022

Service is top notch. Several team members stopped by to check on me while I waited. I expected to be there a while but I was in and out quickly. Excellent experience, as More

by betseyk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jul 20, 2022 -

Cavender Subaru of Norman responded

Thank you for using our service department, I am glad that everything went as expected. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 19, 2022

Pete was great service was fast , hardest part was getting through the maze to get there. More

by gjan53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 20, 2022 -

Cavender Subaru of Norman responded

I am glad that everything went as expected and that Pete was able to get you taken care of. Our new location is in a brand new development and we hope getting through the maze was worth it. There are plans to extend the service road in front of us up to Tecumseh road which will make it much easier. Greg Brooksher, General Sales Manager

July 19, 2022

The customer service was great! Everyone was polite and friendly, explaining what was to be done. I was very pleased. More

by Sandra Gentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jul 20, 2022 -

Cavender Subaru of Norman responded

Sandra, thank you for using our service department and for giving us your feedback. I am glad that we were able to meet your expectations and we hope to see you again. Greg Brooksher, General Sales Manager

July 18, 2022

Don't by a Subaru anywhere else but here! Excellent service all the way around! More

by capt.akirk73
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jul 18, 2022 -

Cavender Subaru of Norman responded

Thank you for this GREAT review!!! We appreciate your business and your comments!

July 15, 2022

Good place to buy a car. I highly recommended HudiburgSubaru for your new car needs. More

by Joe Broswick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Freddy Londono, Clint Ashby, Brian Biehl
Jul 15, 2022 -

Joe Broswick responded

Keep up the great work guys/gals of HudiburgSubaru

Jul 16, 2022 -

Cavender Subaru of Norman responded

Joe, thank you so much for your great feedback, you are a valued Hudiburg Customer and we certainly appreciate you! Please let us know if we can do anything else for you. Greg Brooksher, General Sales Manager

July 14, 2022

Brand new, so a very nice facility. The service department is friendly and efficient. We are glad that Pete is at the new location - he always does a great job! More

by scorkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 16, 2022 -

Cavender Subaru of Norman responded

Thank you for being a loyal customer and for visiting our new facility, we are very proud of it. Please let us know if we can help you with anything else, your business is much appreciated. Greg Brooksher, General Sales Manager

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